Award

User Research Services

DISCLOSURE AND BARRING SERVICE

This public procurement record has 1 release in its history.

Award

08 May 2018 at 15:20

Summary of the contracting process

The Disclosure and Barring Service is seeking User Research Services to support the UK Government's Digital by Default initiative, which aims to transition services online for all citizens. This procurement process is complete and was conducted via a selective procurement method, using a call-off from a framework agreement. The contract was awarded to The Fuel Group Limited, valued at £100,000, with a contract period beginning on 1st June 2018 and ending on 31st May 2019. The services were to be delivered in the North West region of the United Kingdom. The tender closed on 9th April 2018.

This project presents a significant opportunity for businesses specialising in IT services, particularly those offering consulting and software development capabilities. Companies that excel in user research and digital service design would be particularly well-suited to compete in future tenders. Small and medium-sized enterprises (SMEs) are welcome to engage in similar opportunities, aligning with the government's commitment to support diverse suppliers in public procurement.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

User Research Services

Notice Description

Provision of User Researcher services to support the Buyer with its Digital by Default agenda of moving its services online for all UK citi-zens.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-deb31adc-5ec1-4250-a992-665b26ef9415
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/a0f34bad-1bb5-434a-acfa-6f4cff5932d9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£100,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
8 May 20187 years ago
Submission Deadline
9 Apr 2018Expired
Future Notice Date
Not specified
Award Date
16 Apr 20187 years ago
Contract Period
31 May 2018 - 31 May 2019 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DISCLOSURE AND BARRING SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 1QY
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD North West (England)

Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

THE FUEL GROUP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-deb31adc-5ec1-4250-a992-665b26ef9415-2018-05-08T16:20:14+01:00",
    "date": "2018-05-08T16:20:14+01:00",
    "ocid": "ocds-b5fd17-deb31adc-5ec1-4250-a992-665b26ef9415",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "C12452",
        "title": "User Research Services",
        "description": "Provision of User Researcher services to support the Buyer with its Digital by Default agenda of moving its services online for all UK citi-zens.",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "North West",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2018-04-09T23:59:59+01:00"
        },
        "contractPeriod": {
            "startDate": "2018-06-01T00:00:00+01:00",
            "endDate": "2019-05-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-GOR-PB509",
            "name": "DISCLOSURE AND BARRING SERVICE",
            "identifier": {
                "legalName": "DISCLOSURE AND BARRING SERVICE",
                "scheme": "GB-GOR",
                "id": "PB509"
            },
            "address": {
                "streetAddress": "Shannon Court,10 Princes Parade",
                "locality": "LIVERPOOL",
                "postalCode": "L31QY",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Steven Linden",
                "email": "steven.linden@dbs.gsi.gov.uk",
                "telephone": "01516761208"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-04677878",
            "name": "THE FUEL GROUP LIMITED",
            "identifier": {
                "legalName": "THE FUEL GROUP LIMITED",
                "scheme": "GB-COH",
                "id": "04677878"
            },
            "address": {
                "streetAddress": "17 Waterloo Place CV32 5LA GB"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-GOR-PB509",
        "name": "DISCLOSURE AND BARRING SERVICE"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-deb31adc-5ec1-4250-a992-665b26ef9415-1",
            "status": "active",
            "date": "2018-04-17T00:00:00+01:00",
            "datePublished": "2018-05-08T16:20:14+01:00",
            "value": {
                "amount": 100000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-04677878",
                    "name": "THE FUEL GROUP LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2018-06-01T00:00:00+01:00",
                "endDate": "2019-05-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/a0f34bad-1bb5-434a-acfa-6f4cff5932d9",
                    "datePublished": "2018-05-08T16:20:14+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}