Award

HPFT, HCT - Soft Facilities Management

HERTFORDSHIRE NHS PROCUREMENT

This public procurement record has 3 releases in its history.

Award

17 Feb 2021 at 16:40

Award Notice
TenderAmendment

19 Feb 2020 at 10:58

Tender Notice
Tender

10 Feb 2020 at 11:40

Tender Notice
Summary of the contracting process

The procurement process involves Hertfordshire NHS Procurement, seeking to award contracts for Soft Facilities Management services in the East of England. The collaborative procurement is between the Hertfordshire Partnership University NHS Foundation Trust (HPFT) and Hertfordshire Community NHS Trust (HCT), with a total contract value of £35 million. The procurement is currently at the Award stage, with the contracts set to commence on 1st April 2021 and lasting until 31st March 2026. The procurement method employed is a selective process, specifically a restricted procedure above the threshold, with the tender period having concluded as of 28th August 2020.

This tender presents significant opportunities for businesses specialising in facilities management, particularly those offering cleaning, linen and laundry, portering, pest control, and helpdesk services. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that can demonstrate a strong capacity to deliver quality services tailored to a healthcare environment will be well-suited to compete for this contract. Success in this tender could not only lead to substantial revenue but also foster long-term partnerships with public health organisations.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

HPFT, HCT - Soft Facilities Management

Notice Description

The Hertfordshire Partnership University NHS Foundation Trust (HPFT) and Hertfordshire Community NHS Trust (HCT) (the "Authorities") joined together in a collaborative procurement, to procure their soft FM services, to a mixed multi-site, multi stakeholder portfolio. The Authorities have a mix of inpatient, outpatient and administration areas making up their core service. The preferred bidder has (subject to certain Trust specific variances) been awarded two identical soft FM service contracts, one with HPFT and the other with HCT. Both contracts have a contract commencement date of 1st April 2021. The soft FM service provision is made up of the following sub-services: 1. Cleaning service; 2. Linen and laundry service; 3. Portering (including security); 4. Pest control; and 5. Helpdesk / CAFM system. The objectives of this procurement are as follows: 1. The provision of soft FM services which are supportive of, and enhance the diverse core services associated with the Authorities property portfolios; 2. Provision of a quality soft FM service which represents value for money without compromising on quality and service delivery; 3. A transparent service provision in terms of both task delivery and cost; 4. The provision of continuity of service, processes, systems and procedures across all properties; 5. A consistent service delivery across the Authorities diverse property portfolios; 6. A partnership approach with a soft FM service provider that delivers on service, and understands the explicit and implicit needs and values of the Authorities; 7. A collaborative approach to soft FM service delivery which interfaces with the Authorities other FM service providers; 8. A service provider and supply chain members that can effectively manage multi-site stakeholder expectations; and 9. The provision of a flexible service delivery model, that considers the potential change in property footprint scheduled throughout the duration of the contracts. The Authorities sought a Service Provider that is able to deliver the above objectives within a healthcare environment, embracing and working in partnership with both Trusts and their clients, so future aspirations can be exceeded. Furthermore, the Authorities sought a Service Provider that appreciates that expectations and priorities of the soft FM services are unique to each type of property, and thus shall adopt an approach that is property specific, proactive and responsive. The Authorities procured additional facilities management services (Hard Facilities Management and Catering) under separate tender processes.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-dec338a0-b999-4755-adb4-8e75803e0fe1
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/86b44ee9-6bd0-46f0-b81c-9b1d60ef6edb
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure (above threshold)
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79993100 - Facilities management services

Notice Value(s)

Tender Value
£35,000,000 £10M-£100M
Lots Value
Not specified
Awards Value
£35,000,000 £10M-£100M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Feb 20215 years ago
Submission Deadline
28 Aug 2020Expired
Future Notice Date
Not specified
Award Date
5 Feb 20215 years ago
Contract Period
31 Mar 2021 - 31 Mar 2026 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
HERTFORDSHIRE NHS PROCUREMENT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WELWYN GARDEN CITY
Postcode
AL8 6NS
Post Town
St Albans
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
Not specified
Local Authority
Welwyn Hatfield
Electoral Ward
Handside
Westminster Constituency
Welwyn Hatfield

Supplier Information

Number of Suppliers
1
Supplier Name

MITIE FM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-dec338a0-b999-4755-adb4-8e75803e0fe1-2021-02-17T16:40:01Z",
    "date": "2021-02-17T16:40:01Z",
    "ocid": "ocds-b5fd17-dec338a0-b999-4755-adb4-8e75803e0fe1",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "tender_229059/926405",
        "title": "HPFT, HCT - Soft Facilities Management",
        "description": "The Hertfordshire Partnership University NHS Foundation Trust (HPFT) and Hertfordshire Community NHS Trust (HCT) (the \"Authorities\") joined together in a collaborative procurement, to procure their soft FM services, to a mixed multi-site, multi stakeholder portfolio. The Authorities have a mix of inpatient, outpatient and administration areas making up their core service. The preferred bidder has (subject to certain Trust specific variances) been awarded two identical soft FM service contracts, one with HPFT and the other with HCT. Both contracts have a contract commencement date of 1st April 2021. The soft FM service provision is made up of the following sub-services: 1. Cleaning service; 2. Linen and laundry service; 3. Portering (including security); 4. Pest control; and 5. Helpdesk / CAFM system. The objectives of this procurement are as follows: 1. The provision of soft FM services which are supportive of, and enhance the diverse core services associated with the Authorities property portfolios; 2. Provision of a quality soft FM service which represents value for money without compromising on quality and service delivery; 3. A transparent service provision in terms of both task delivery and cost; 4. The provision of continuity of service, processes, systems and procedures across all properties; 5. A consistent service delivery across the Authorities diverse property portfolios; 6. A partnership approach with a soft FM service provider that delivers on service, and understands the explicit and implicit needs and values of the Authorities; 7. A collaborative approach to soft FM service delivery which interfaces with the Authorities other FM service providers; 8. A service provider and supply chain members that can effectively manage multi-site stakeholder expectations; and 9. The provision of a flexible service delivery model, that considers the potential change in property footprint scheduled throughout the duration of the contracts. The Authorities sought a Service Provider that is able to deliver the above objectives within a healthcare environment, embracing and working in partnership with both Trusts and their clients, so future aspirations can be exceeded. Furthermore, the Authorities sought a Service Provider that appreciates that expectations and priorities of the soft FM services are unique to each type of property, and thus shall adopt an approach that is property specific, proactive and responsive. The Authorities procured additional facilities management services (Hard Facilities Management and Catering) under separate tender processes.",
        "datePublished": "2020-02-10T11:40:32Z",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "79993100",
            "description": "Facilities management services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "East of England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 35000000,
            "currency": "GBP"
        },
        "value": {
            "amount": 35000000,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Restricted procedure (above threshold)",
        "tenderPeriod": {
            "endDate": "2020-08-28T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2021-04-01T00:00:00+01:00",
            "endDate": "2026-03-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": true
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/cbc27c84-4403-4ae1-9a7e-e8c09bd23803",
                "datePublished": "2020-02-10T11:40:32Z",
                "format": "text/html",
                "language": "en",
                "dateModified": "2020-02-19T10:58:59Z"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Link to OJEU Notice for further information",
                "url": "http://TBC"
            },
            {
                "id": "3",
                "documentType": "tenderNotice",
                "description": "Link to Bravo Solution e-Tendering Portal",
                "url": "https://nhs.bravosolution.co.uk/nhs_collaborative/web/login.html"
            },
            {
                "id": "4",
                "documentType": "tenderNotice",
                "description": "Link to OJEU Notice for further information",
                "url": "https://ted.europa.eu/udl?uri=TED:NOTICE:073721-2020:TEXT:EN:HTML"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-98381",
            "name": "Hertfordshire NHS Procurement",
            "identifier": {
                "legalName": "Hertfordshire NHS Procurement"
            },
            "address": {
                "streetAddress": "2nd Floor, The Gate House, Fretherne Road",
                "locality": "Welwyn Garden City",
                "postalCode": "AL8 6NS",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Alex Trollope",
                "email": "alex.trollope@nhs.net"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-103255",
            "name": "Hertfordshire NHS Procurement",
            "identifier": {
                "legalName": "Hertfordshire NHS Procurement"
            },
            "address": {
                "streetAddress": "2nd Floor, Gate House, Fretherne Road",
                "locality": "Welwyn Garden City",
                "postalCode": "AL8 6NS",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Alex Trollope",
                "email": "alex.trollope@nhs.net",
                "telephone": "01707 356155"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-163043",
            "name": "MITIE FM Ltd",
            "identifier": {
                "legalName": "MITIE FM Ltd"
            },
            "address": {
                "streetAddress": "Level 12, The Shard, 32 London Bridge Street, London, SE1 9SG"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-103255",
        "name": "Hertfordshire NHS Procurement"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-dec338a0-b999-4755-adb4-8e75803e0fe1-1",
            "status": "active",
            "date": "2021-02-05T00:00:00Z",
            "datePublished": "2021-02-17T16:40:01Z",
            "value": {
                "amount": 35000000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-163043",
                    "name": "MITIE FM Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2021-04-01T00:00:00+01:00",
                "endDate": "2026-03-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/86b44ee9-6bd0-46f0-b81c-9b1d60ef6edb",
                    "datePublished": "2021-02-17T16:40:01Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}