Notice Information
Notice Title
His Majesty's Courts and Tribunals Service (HMCTS) Service Centre Technology - Work Force Management (WFM) Solution
Notice Description
A Contact Centre as a Service (CCaaS) solution for use within the Courts and Tribunals Service Centres.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-df3407b7-c41f-4611-ae96-d990d570472a
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/9a2b82e7-f4b7-4bbf-bd9c-4446afaa02d3
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
64 - Postal and telecommunications services
-
- CPV Codes
32412100 - Telecommunications network
64200000 - Telecommunications services
Notice Value(s)
- Tender Value
- £185,040 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £1,845,233 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 15 Nov 20241 years ago
- Submission Deadline
- 6 Aug 2024Expired
- Future Notice Date
- Not specified
- Award Date
- 6 Nov 20241 years ago
- Contract Period
- 1 Nov 2024 - 31 Oct 2028 4-5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- MINISTRY OF JUSTICE
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- LONDON
- Postcode
- SW1H 9AJ
- Post Town
- South West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- Not specified
-
- Local Authority
- Westminster
- Electoral Ward
- St James's
- Westminster Constituency
- Cities of London and Westminster
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/9a2b82e7-f4b7-4bbf-bd9c-4446afaa02d3
15th November 2024 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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