Award

CRM System

CASTLE POINT BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

17 Jun 2025 at 14:37

Award Notice
Summary of the contracting process

The procurement process for a CRM System, managed by Castle Point Borough Council, falls under the IT services category, specifically consulting, software development, Internet and support. This contract was awarded through a call-off from a framework agreement as part of a selective procurement method. The procurement stage is the award phase, having been completed with the announcement on 8th January 2025. Services will be delivered in Benfleet, England, with the contract spanning from 1st April 2025 to 31st March 2030. The tender's estimated value stood at £985,500.

This procurement presents business growth opportunities for companies specialising in IT services, such as consulting and software development. SMEs and VCSEs could leverage their expertise to deliver solutions tailored to public sector needs. As the contract is within a framework and utilised a selective method, businesses with experience in such agreements, especially those aligned with public sector requirements, would be well-suited to compete. The involvement of Insight Direct (UK) Ltd, the awarded supplier, underscores the significance of collaboration with established entities in the IT sector.

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Notice Information

Notice Title

CRM System

Notice Description

This contract was awarded using CCS Framework.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-df81acf6-bf83-46d7-8488-50d02ed9fa7b
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7a10e6cf-1075-47ba-9007-6b33821e2f51
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£985,500 £500K-£1M
Lots Value
Not specified
Awards Value
£985,500 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Jun 20258 months ago
Submission Deadline
6 Dec 2024Expired
Future Notice Date
Not specified
Award Date
8 Jan 20251 years ago
Contract Period
31 Mar 2025 - 31 Mar 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CASTLE POINT BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BENFLEET
Postcode
SS7 1TF
Post Town
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH37 Essex Thames Gateway
Delivery Location
Not specified
Local Authority
Castle Point
Electoral Ward
Thundersley South
Westminster Constituency
Castle Point

Supplier Information

Number of Suppliers
1
Supplier Name

INSIGHT DIRECT (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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