Award

Provision of Initiation Protocol (IP) Telephony Service across the GPA Estate

CROWN COMMERCIAL SERVICE

This public procurement record has 1 release in its history.

Award

18 Dec 2025 at 09:04

Award Notice
Summary of the contracting process

The procurement process initiated by the Crown Commercial Service, on behalf of the Government Property Agency under the Cabinet Office, focuses on the "Provision of Initiation Protocol (IP) Telephony Service across the GPA Estate". This project falls under the Information Technology Services category and aims to provide a scalable telecommunication solution across multiple regions of the UK, including Scotland, Wales, Northern Ireland, and the Crown Dependencies. Managed through a selective procurement method via a call-off from a framework agreement, the tender's award stage was completed with the award being made on 11th November 2025 to CINOS LIMITED for a contract valued at GBP 2,029,600. The contract commenced on 17th November 2025 and will conclude on 16th November 2028.

This contract presents significant business growth opportunities, particularly for small and medium-sized enterprises (SMEs), as it supports scalable telecommunication services that cater to both office and remote working environments. Companies capable of providing robust and cost-effective IP telephony solutions are well-positioned to benefit from such tenders. The requirement for efficient communication systems across different geographical areas creates numerous avenues for technological innovation and expansion in the telecommunication sector, further bolstering the opportunity for SMEs to establish themselves in the public sector market.

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Notice Information

Notice Title

Provision of Initiation Protocol (IP) Telephony Service across the GPA Estate

Notice Description

The requirement is to provide a reliable and scalable telephony solution, to enhance internal and external communication. This requirement is to support both office and remote working capabilities, as well as reduce telecommunication costs.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e0593238-2c47-4dac-9be9-f142b4dbd311
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e9bd0039-8cbb-4bb6-aa25-eacdfc6094b3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£2,029,600 £1M-£10M
Lots Value
Not specified
Awards Value
£2,029,600 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
18 Dec 20252 months ago
Submission Deadline
4 Aug 2025Expired
Future Notice Date
Not specified
Award Date
11 Nov 20253 months ago
Contract Period
17 Nov 2025 - 16 Nov 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CROWN COMMERCIAL SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 9PP
Post Town
Liverpool
Country
England
Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland, TLN Northern Ireland
Local Authority
Liverpool
Electoral Ward
City Centre North
Westminster Constituency
Liverpool Riverside

Supplier Information

Number of Suppliers
1
Supplier Name

CINOS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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