Award

Resident Satisfaction Survey

MERTON COUNCIL

This public procurement record has 1 release in its history.

Award

01 Feb 2017 at 14:13

Summary of the contracting process

The Merton Council is conducting a public procurement process for a Resident Satisfaction Survey aimed at assessing community satisfaction with council services. The contract, valued at £21,950, falls under the category of survey services, with the procurement method being an open procedure. The tender period has ended, with the procurement awarded on 19 January 2017, and the contract period is set to run from 24 January 2017 to 31 March 2017. The location for the delivery of these services is Morden, with the principal contact address being Civic Centre, London Road, SM4 5DX, England.

This procurement presents a suitable opportunity for businesses specialising in survey and research services, particularly those that are small and medium-sized enterprises (SMEs) or voluntary and community sector organisations (VCSEs). The requirement for thorough analysis and presentation of results in a public-friendly format opens doors for organisations that can effectively engage with diverse demographics, including targeted young people. Companies skilled in data analysis, graphical representation, and report writing will find themselves well-positioned to compete for similar contracts in the future.

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Notice Title

Resident Satisfaction Survey

Notice Description

A survey of a sample of adult residents in the borough to ascertain their satisfaction with the council and its services. In addition we may also wish to test the views of a smaller sample of 250 young people aged 11-17 years. A complete analysis of the results cross-tabulated by key demographic and geographic groups. Both the results in the form of data tables, and the analysis in graphical and narrative form in a report must be provided. Both the report and the data tables should be appropriate for placing in the public domain. These should be available to Merton Council by 27 March 2017.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e1055af3-7e93-4795-a265-c3b16f7abec2
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/62c8ee60-827b-43f8-ad2d-a77311f95b83
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79311000 - Survey services

Notice Value(s)

Tender Value
£21,950 Under £100K
Lots Value
Not specified
Awards Value
£21,950 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Feb 20179 years ago
Submission Deadline
28 Nov 2016Expired
Future Notice Date
Not specified
Award Date
19 Jan 20179 years ago
Contract Period
24 Jan 2017 - 31 Mar 2017 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MERTON COUNCIL
Contact Name
Not specified
Contact Email
procurement@merton.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MORDEN
Postcode
SM4 5DX
Post Town
Sutton
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI63 Merton, Kingston upon Thames and Sutton
Delivery Location
Not specified

Local Authority
Merton
Electoral Ward
Merton Park
Westminster Constituency
Wimbledon

Supplier Information

Number of Suppliers
1
Supplier Name

BMG RESEARCH

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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