Award

Dounreay Information Technology (IT) Intelligent Customer (IC) Support Service

NRS DOUNREAY

This public procurement record has 2 releases in its history.

Award

26 Apr 2024 at 08:04

Award Notice
Award

24 Apr 2024 at 07:37

Award Notice
Summary of the contracting process

In April 2024, NRS Dounreay has completed an award process for the provision of Information Technology (IT) Intelligent Customer (IC) Support Services within the framework of Crown Commercial Services (CSS) G-Cloud 13 RM1557. The contract value is £1,066,100, with a contract period starting on April 1, 2024, and ending on March 31, 2025. The buying organisation is NRS Dounreay located in Thurso, Scotland, United Kingdom. The procurement stage is at the award phase, with the tender period ending on March 28, 2024.

This procurement opportunity for IT support services presents potential growth opportunities for businesses specializing in information technology services. Companies with expertise in IT support and customer service would be well-suited to compete for this contract. The location of the contract is based in Scotland, United Kingdom, providing a regional business growth opportunity. The procurement method used is "Other -", indicating a specific process tailored for this contract, posing a unique opportunity for targeted businesses to demonstrate their capabilities in providing specialized IT support services.

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Notice Information

Notice Title

Dounreay Information Technology (IT) Intelligent Customer (IC) Support Service

Notice Description

NRS Dounreay has awarded a call-off contract for the Provision of Information Technology (IT) Intelligent Customer (IC) Support Services as a direct Award through Crown Commercial Services (CSS) Framework G-Cloud 13 RM1557

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e14f21f9-18cd-49f7-b2b9-469090fd1b5c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/aeea2b39-6b7d-478d-ab66-9de32fff39ad
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£1,066,100 £1M-£10M
Lots Value
Not specified
Awards Value
£1,066,100 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
26 Apr 20241 years ago
Submission Deadline
28 Mar 2024Expired
Future Notice Date
Not specified
Award Date
26 Mar 20241 years ago
Contract Period
31 Mar 2024 - 31 Mar 2025 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NRS DOUNREAY
Contact Name
Lynsey Will
Contact Email
lynsey.will@dounreay.com
Contact Phone
01847802367

Buyer Location

Locality
THURSO
Postcode
KW14 7TZ
Post Town
Kirkwall
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM2 Highlands and Islands
Small Region (ITL 3)
TLM20 Highlands and Islands
Delivery Location
TLM Scotland
Local Authority
Highland
Electoral Ward
Thurso and Northwest Caithness
Westminster Constituency
Caithness, Sutherland and Easter Ross

Supplier Information

Number of Suppliers
1
Supplier Name

FORGE TECHNOLOGIES

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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