Notice Information
Notice Title
Subscription for Freshservice ITSM Service Desk: Employee Engagement Suite
Notice Description
Freshservice is an IT Service Management (ITSM) Toolset which helps regulate, manage and deliver IT services to meet the needs of an organisation. It ensures that the appropriate mix of people, budgets, processes, and outcomes are in place to provide value. The main driver for procuring Freshservice is the need to bring the IT service desk function in house who will be the primary user of this toolset, as part of the ongoing ICT desegregation project within the IOPC. Having this ITSM toolset in place will greatly enhance how ICT services are delivered towards the Business.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-e1752f0c-ee0c-474c-9cf6-81b839227e72
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/1c96ebd5-513e-490a-9679-5130275941f0
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- £78,840 Under £100K
- Lots Value
- Not specified
- Awards Value
- £78,840 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 9 Apr 20205 years ago
- Submission Deadline
- 9 Mar 2020Expired
- Future Notice Date
- Not specified
- Award Date
- 16 Mar 20205 years ago
- Contract Period
- 6 Apr 2020 - 6 Apr 2022 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- INDEPENDENT OFFICE FOR POLICE CONDUCT
- Contact Name
- Dorothy Eke
- Contact Email
- dorothy.eke@policeconduct.gov.uk
- Contact Phone
- 020771665039
Buyer Location
- Locality
- LONDON
- Postcode
- E14 4PU
- Post Town
- East London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI42 Tower Hamlets
- Delivery Location
- TLD North West (England), TLG West Midlands (England), TLI London, TLJ South East (England), TLL Wales
-
- Local Authority
- Tower Hamlets
- Electoral Ward
- Canary Wharf
- Westminster Constituency
- Poplar and Limehouse
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/1c96ebd5-513e-490a-9679-5130275941f0
9th April 2020 - Awarded contract notice on Contracts Finder
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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