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Cloud Based Documentary Repository Space - Award Notice

Financial Ombudsman Service

This public procurement record has 1 release in its history.

Award

24 Sep 2026 at 11:17

Award Notice
Summary of the contracting process

The Financial Ombudsman Service procured a cloud-based documentary repository service: hosted space for storing and managing documents, within the broader software and information-systems services category (CPV 48000000). The requirement is for a digital repository rather than physical document storage. Delivery is associated with the Service’s Exchange Tower address in London, England. This gives technology providers specialising in cloud-hosted document repositories and related information systems the clearest fit. The procurement description identifies the service and its framework route, but does not describe detailed technical functions or integrations; the requirement should therefore be understood as repository space, rather than a wider document-management transformation.

The procurement is complete and was awarded to Board Intelligence. The award date was 12 September 2026, and the awarded value is £106,944. The contract period runs from 12 September 2026 to 11 September 2029, with an option to extend by one year. The buyer used a selective call-off from the GCA G-Cloud 14 framework. The tender deadline was 11 September 2026. The opportunity was identified as suitable for small and medium-sized enterprises. No lot breakdown or evaluation criteria are stated in the procurement details, so the outcome recorded is a single award to Board Intelligence for the repository service.

This award shows that the Financial Ombudsman Service buys cloud-hosted documentary repository capacity through a call-off from the G-Cloud framework. For suppliers preparing to compete for the same requirement when it returns to market, the relevant offer is a managed cloud repository service, with the ability to support an organisational document-storage need over a multi-year contract. The buyer marked the procurement as suitable for SMEs, so providers need not be large organisations to be credible. Board Intelligence was selected, providing a reference point for the type of supplier that secured the work. The stated requirement is narrowly focused on repository space; suppliers whose offer centres on unrelated cloud services or broad software development are less directly aligned.

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Notice Information

Notice Title

Cloud Based Documentary Repository Space - Award Notice

Notice Description

Award notice of a contract for the provision of a Cloud Based Documentary Repository Space. Awarded under the GCA G-Cloud 14 framework for a period of 3 years with the option to extend by 1 year.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e18e2b23-4f19-4550-a9a0-134d11a59290
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e2b099bd-c7c8-460f-9d58-a94e81b8716d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£106,944 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Sep 20261 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
12 Sep 20263 weeks ago
Contract Period
12 Sep 2026 - 11 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Financial Ombudsman Service
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 9SR
Postcode Area
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

BOARD INTELLIGENCE LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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