Award

Vulnerable Customer Training

FINANCIAL OMBUDSMAN SERVICE LIMITED

This public procurement record has 1 release in its history.

Award

18 Jan 2024 at 17:42

Award Notice
Summary of the contracting process

The Financial Ombudsman Service Limited awarded a contract for the provision of vulnerable customer training for front line staff to Money Advice Trust. The contract, titled "Vulnerable Customer Training", falls under the services category with a value of £170,000. The procurement method used was direct with a single tender action below the threshold. The tender period ended on January 7, 2024, and the contract period spans from January 8 to August 7, 2024, located in London, England with postal code E149SR.

This tender presents an opportunity for SMEs and VCSEs interested in training services to enhance their business growth. Businesses in the training services industry, especially those focusing on vulnerable customer training, would be well-suited to compete. The contract has been awarded to Money Advice Trust, demonstrating the potential for successful collaboration and growth in providing training solutions for vulnerable customer segments.

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Notice Information

Notice Title

Vulnerable Customer Training

Notice Description

Provision of vulnerable customer training for front line staff

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e1d6a8a5-c64a-4dfb-8d13-66b3b2043958
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/046f4221-c0d9-43f5-a2be-6a2dd305d2b9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services

CPV Codes

80500000 - Training services

Notice Value(s)

Tender Value
£170,000 £100K-£500K
Lots Value
Not specified
Awards Value
£170,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Jan 20242 years ago
Submission Deadline
7 Jan 2024Expired
Future Notice Date
Not specified
Award Date
8 Jan 20242 years ago
Contract Period
8 Jan 2024 - 7 Aug 2024 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FINANCIAL OMBUDSMAN SERVICE LIMITED
Contact Name
Peter Gamble
Contact Email
peter.gamble@financial-ombudsman.org.uk
Contact Phone
02037169974

Buyer Location

Locality
LONDON
Postcode
E14 9SR
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

MONEY ADVICE TRUST

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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