Notice Information
Notice Title
IT Infrastructure Support
Notice Description
The aim of this tender exercise is for Stonewater to appoint a single supplier to assist with the optimisation of required services (VMWare, Windows Server, Active Directory, Citrix, Netscaler SDX, Palo Alto Firewalls, LT and Cisco telephony and Call Centre (Finesse), Switching switching). In addition, this supplier will manage all maintenance requirements of the networking equipment and Cisco products within the Datacentres and offices (patching and firmware upgrades) and providing necessary reports to support the service. Stonewater also expects the appointed supplier to be able to provide fourth line support for all Operating Systems and hardware against agreed service levels. The supplier will be expected to assist the infrastructure team with identified projects, as and when required, including elements of design, implementation and associated documentation however these do not form part of the existing support contract and will be costed separately. They will also conduct regular audits to ensure Stonewater stays within best practice with AD, O365 and CIS standards. There is also a requirement for monitoring hardware status and the support of existing monitoring software; Stonewater currently utilises Splunk, SolarWinds and has the desire to leverage these applications for dashboards and reports, i.e. WSUS, AD, Anti-Virus etc. During any formal tender procedure, Stonewater seeks to achieve the best value with any potential supplier. This is achieved through the 3 E's (Economy, Efficiency and Effectiveness), as explained below: Economy - This is the price paid (the impact on people as well as actual money spent) for providing a service at best value, taking price and quality into account. Efficiency - This is a measure of productivity - how much you get out in relation to what you put in. It is the efficiency of converting resources (inputs) into results (outputs). Effectiveness - This measures the impact of obtaining value for money. It can be quantitative (the amount of effectiveness) or qualitative (the value of effectiveness). Additional information: The full requirement and all related documents can be located at www.delta-esourcing.com/ using the access code 8DK9G6AX83. If you have not registered with this e-tendering platform before, you will need to do so before attempting to register your interest or to bid for the work. Please observe the timetable in document 1 of the tender pack, paying particular attention to the dates set out for clarification questions.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-e1fd9669-ca1b-4505-a8d7-1e698eb7a3b8
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/8dd831ce-07ea-4c3e-bd38-f5bea8e816e8
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure (above threshold)
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
32 - Radio, television, communication, telecommunication and related equipment
-
- CPV Codes
32424000 - Network infrastructure
Notice Value(s)
- Tender Value
- £200,000 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 9 Apr 20196 years ago
- Submission Deadline
- 10 May 2019Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- 1 Sep 2019 - 1 Sep 2022 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Not Specified
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- STONEWATER LIMITED
- Contact Name
- Andrew Russell
- Contact Email
- andrew.russell@stonewater.org
- Contact Phone
- 07387024336
Buyer Location
- Locality
- LEICESTER
- Postcode
- LE8 6EP
- Post Town
- Leicester
- Country
- England
-
- Major Region (ITL 1)
- TLF East Midlands (England)
- Basic Region (ITL 2)
- TLF2 Leicestershire, Rutland and Northamptonshire
- Small Region (ITL 3)
- TLF22 Leicestershire CC and Rutland
- Delivery Location
- Not specified
-
- Local Authority
- Blaby
- Electoral Ward
- North Whetstone
- Westminster Constituency
- South Leicestershire
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/8dd831ce-07ea-4c3e-bd38-f5bea8e816e8
9th April 2019 - Opportunity notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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