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Provision of HR Research, Advisory and Benchmarking Services

Driver & Vehicle Licensing Agency

This public procurement record has 1 release in its history.

Award

21 Sep 2026 at 11:19

Award Notice
Summary of the contracting process

The Driver & Vehicle Licensing Agency (DVLA) bought HR research, advisory and benchmarking services to provide specialist support for its HR leadership. The requirement covers research-led advice and benchmarking rather than general HR administration, with the aim of delivering class-leading support to the agency’s HR function. It is a professional service delivered for DVLA in Swansea, Wales. The procurement is categorised as services and was classified under CPV 72000000, covering IT consulting, software development, internet and support services. The opportunity was suitable for small and medium-sized enterprises, and the contracting organisation was DVLA - Driver & Vehicle Licensing Agency.

This procurement has been awarded and the tender is complete. DVLA used a selective procedure to call off a two-year contract from the G-Cloud 14 framework under the Public Contracts Regulations 2015. The tender deadline was 10 August 2026. The contract runs from 1 October 2026 to 30 September 2028. Its estimated value was between £91,700 and £183,400, with the awarded value being £183,400. The contract was awarded to Gartner UK Limited on 1 October 2026. The award was active at that date. Evaluation details recorded for the procurement identify the framework call-off route and the HR research, advisory and benchmarking requirement.

This award demonstrates demand from DVLA for an established provider of HR intelligence and decision-support services, combining research, advisory work and benchmarking for senior HR leaders. Suppliers seeking comparable work would need credible capability to interpret workforce and HR management evidence, produce useful benchmarks, and turn research into practical advice for leadership decision-making. Experience supporting a large public body’s HR function would strengthen a future proposition, alongside the capacity to provide sustained specialist support over a multi-year engagement. The route to market also shows the commercial importance of holding a place on, or partnering with a supplier on, the relevant government cloud framework.

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Notice Information

Notice Title

Provision of HR Research, Advisory and Benchmarking Services

Notice Description

Provision of HR Research, Advisory and Benchmarking Services. A two-year contract called off from G-Cloud 14 under PCR 2015. The contract is to allow class leading support for the HR Leadership at DVLA.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e2cb6d5d-e804-434f-af6f-07453fdf0e58
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4acd8746-157a-48f0-8c14-4ee2a9586f01
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£183,400 £100K-£500K
Lots Value
Not specified
Awards Value
£183,400 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
21 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Oct 2026 - 30 Sep 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Driver & Vehicle Licensing Agency
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWANSEA
Postcode
SA6 7JL
Postcode Area
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
TLL Wales
Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Supplier Information

Number of Suppliers
1
Supplier Name

Gartner UK Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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