Award

ITEP0914 - TPAM ServiceNow Renewal

NATIONAL HIGHWAYS

This public procurement record has 1 release in its history.

Award

17 Apr 2025 at 10:58

Award Notice
Summary of the contracting process

National Highways has completed the procurement process for the renewal of the ServiceNow ITOM instance for the TPAM project, classified under Information Systems (CPV code 48810000). This procurement was carried out using a selective method, specifically a call-off from a framework agreement. The total value of the contract awarded to Softcat PLC is £9,364,581.76, and it spans several regions including the British Overseas Territories, Channel Islands, Europe, Isle of Man, Rest of the World, and the United Kingdom. The contract period is from 24th March 2025 to 29th November 2028.

This tender presents significant opportunities for businesses involved in the information systems sector, particularly those with experience in IT operations management. Large businesses, given the scale of the project and its £9.36 million budget, are well-positioned to compete for similar contracts due to their capacity to meet the comprehensive requirements. Engaging in this contract can aid business growth by securing long-term stable revenue and fostering partnerships with prominent organisations like National Highways.

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Notice Information

Notice Title

ITEP0914 - TPAM ServiceNow Renewal

Notice Description

Renewal of ServiceNow ITOM instance for TPAM project

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e34f489d-b4d6-4ae5-b568-b053dd9a849c
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/41480a10-9481-4940-a866-53f1c9e1b858
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48810000 - Information systems

Notice Value(s)

Tender Value
£9,364,581 £1M-£10M
Lots Value
Not specified
Awards Value
£9,364,581 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
17 Apr 202510 months ago
Submission Deadline
17 Mar 2025Expired
Future Notice Date
Not specified
Award Date
21 Mar 202511 months ago
Contract Period
24 Mar 2025 - 29 Nov 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NATIONAL HIGHWAYS
Contact Name
Not specified
Contact Email
enterprisesystemsprocurement@nationalhighways.co.uk
Contact Phone
Not specified

Buyer Location

Locality
GUILDFORD
Postcode
GU1 4LZ
Post Town
Guildford
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ25 West Surrey
Delivery Location
Not specified
Local Authority
Guildford
Electoral Ward
Stoke
Westminster Constituency
Guildford

Supplier Information

Number of Suppliers
1
Supplier Name

SOFTCAT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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