Award

Managing Challenging Behaviour Conflict Resolution and De-escalation

LONDON BOROUGH OF ENFIELD

This public procurement record has 1 release in its history.

Award

24 Jan 2019 at 14:37

Summary of the contracting process

The London Borough of Enfield has completed the tender process for a contract titled "Managing Challenging Behaviour Conflict Resolution and De-escalation." This was in the industry category of specialist training services, based in London, United Kingdom. The procurement aimed to provide training for managing and de-escalating conflict in face-to-face customer situations. The tender period concluded on 11 January 2019, with the contract awarded on 14 January 2019 for a total value of £3,000. The contract period spans from 15 January 2019 to 29 March 2019, and the procurement was initiated as a tender under other methods.

This opportunity could benefit small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) specialising in training services related to conflict management and de-escalation. Businesses equipped with relevant expertise in customer service training, particularly in challenging situations, would be well suited to compete. Engaging in such contracts not only aids in organisational growth but also expands the business's portfolio in public sector training contracts.

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Notice Title

Managing Challenging Behaviour Conflict Resolution and De-escalation

Notice Description

Specialist training on managing and de-escalating conflict in face to face customer situations.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e3632b64-377f-49b7-a72f-fa8196a23217
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/495cd92f-0d75-468b-a813-6a9247a329b3
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Other -
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services


CPV Codes

80510000 - Specialist training services

Notice Value(s)

Tender Value
£3,000 Under £100K
Lots Value
Not specified
Awards Value
£3,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jan 20197 years ago
Submission Deadline
11 Jan 2019Expired
Future Notice Date
Not specified
Award Date
14 Jan 20197 years ago
Contract Period
15 Jan 2019 - 29 Mar 2019 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF ENFIELD
Contact Name
Kathryn Lammas
Contact Email
kathryn.lammas@enfield.gov.uk
Contact Phone
+44 2083793502

Buyer Location

Locality
ENFIELD
Postcode
EN1 3XH
Post Town
Enfield
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI5 Outer London - East and North East
Small Region (ITL 3)
TLI54 Enfield
Delivery Location
TLI London

Local Authority
Enfield
Electoral Ward
Town
Westminster Constituency
Enfield North

Supplier Information

Number of Suppliers
1
Supplier Name

UPSKILL U

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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