Award

TOPdesk enterprise platform

SECURITY INDUSTRY AUTHORITY

This public procurement record has 1 release in its history.

Award

24 Sep 2020 at 08:22

Summary of the contracting process

The Security Industry Authority is seeking contractors for the "TOPdesk enterprise platform," an IT Service Management (ITSM) solution, valued at £41,498.34. This procurement falls under the industry categories of System and support services, and Software-related services, with a delivery location in London, England (postal code E14 1UG). The procurement method employed is selective, with the process initiated as a tender. The tender period concluded on 31st March 2020, while the contract commenced on 1st April 2020 and will run until 31st March 2023.

This tender presents significant opportunities for businesses specialising in IT service management and software solutions, particularly those with experience in providing support for IT asset management systems. Small and medium-sized enterprises (SMEs) are encouraged to bid, as they may find competitive advantages in the procurement process. Companies capable of delivering effective ITSM solutions onsite and managing support queues are well-suited to translate this opportunity into growth.

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Notice Title

TOPdesk enterprise platform

Notice Description

ITSM solution, TOPDesk is used to manage our support queues and records all of our IT assets. This is used onsite on one of our servers in UKCloud. Additional information: Please email us via SIA.Procurement@sia.gov.uk if you have any queries in relation to the contract.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e40d8989-0f04-4d6e-8469-ae4203f7c0bd
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/7c02b16b-233f-42d3-b660-d31fca51d5e7
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72250000 - System and support services

72260000 - Software-related services

Notice Value(s)

Tender Value
£41,498 Under £100K
Lots Value
Not specified
Awards Value
£41,498 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Sep 20205 years ago
Submission Deadline
31 Mar 2020Expired
Future Notice Date
Not specified
Award Date
30 Mar 20205 years ago
Contract Period
31 Mar 2020 - 31 Mar 2023 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SECURITY INDUSTRY AUTHORITY
Contact Name
Naureen Choudhury
Contact Email
naureen.choudhury@sia.gov.uk
Contact Phone
02070254225

Buyer Location

Locality
LONDON
Postcode
E14 1UG
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified

Local Authority
Tower Hamlets
Electoral Ward
Mile End
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

PHOENIX SOFTWARE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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