Tender

CRM/ CMS Cloud Solution

YSS

This public procurement record has 1 release in its history.

Tender

30 Mar 2022 at 16:45

Summary of the contracting process

The procurement process involves YSS, a buyer based in Worcester, England, seeking a CRM/ CMS Cloud Solution to transition from their current system to a cloud-based platform. The tender, classified under the industry category of IT services, is currently in the active stage with an open procurement method. Key dates include the publication of the tender on 30th March 2022, with a submission deadline set for 19th April 2022. The contract period is expected to commence on 2nd May 2022 and terminate on 1st May 2024.

This tender presents significant opportunities for software development and IT service providers, particularly those offering cloud solutions, dashboard reporting, and case management systems. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly well-suited to compete, given their potential to deliver tailored solutions and support over the contract's duration. Such businesses can leverage this contract to expand their service offerings and enhance their market presence in the public sector.

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Notice Title

CRM/ CMS Cloud Solution

Notice Description

To migrate YSS from their current system and way of working to a cloud-based CRM/ Case Management System.Currently, YSS use a mixture of MS Access databases, Excel and Word documents to manage the delivery of multiple services to some of society's most vulnerable individuals.YSS will require a solution that delivers the following:Dashboards and reportingAccounts/ ContactsCase ManagementWebsite Integration - form captureParticipant Recruitment & LifecycleProgramme/ Project DeliverySharePoint integrationTraining on the solutionSupport for a minimum of 12 months

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e41b2e55-fefd-43e5-83c0-e243283faee8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8e3cbed6-6e8b-47b5-a27f-8ea31a1f00a6
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
30 Mar 20223 years ago
Submission Deadline
19 Apr 2022Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 May 2022 - 1 May 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
YSS
Contact Name
Anna Wykurz
Contact Email
anna.wykurz@yss.org.uk
Contact Phone
+44 1905730780

Buyer Location

Locality
WORCESTER
Postcode
WR3 8TJ
Post Town
Worcester
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG12 Worcestershire CC
Delivery Location
TLG West Midlands (England)

Local Authority
Worcester
Electoral Ward
Claines
Westminster Constituency
Worcester

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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