Notice Information
Notice Title
Online cloud based solution for customer query management
Notice Description
online solution for the management of customer queries
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-e44ab126-695e-44af-8f2f-41ac08cc0f70
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/a23b9565-37af-44bc-b6dc-d12c2dadfbd4
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Call-off from a framework agreement
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72260000 - Software-related services
Notice Value(s)
- Tender Value
- £57,000 Under £100K
- Lots Value
- Not specified
- Awards Value
- £57,000 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 22 Aug 20256 months ago
- Submission Deadline
- 18 May 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 24 May 20259 months ago
- Contract Period
- 31 May 2025 - 31 May 2027 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- WEST SUSSEX COUNTY COUNCIL
- Contact Name
- Andrew Moore
- Contact Email
- andrew.moore@westsussex.gov.uk
- Contact Phone
- 0330 2222762
Buyer Location
- Locality
- CHICHESTER
- Postcode
- PO19 1RQ
- Post Town
- Portsmouth
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ2 Surrey, East and West Sussex
- Small Region (ITL 3)
- TLJ27 West Sussex (South West)
- Delivery Location
- TLJ South East (England)
-
- Local Authority
- Chichester
- Electoral Ward
- Chichester Central
- Westminster Constituency
- Chichester
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/a23b9565-37af-44bc-b6dc-d12c2dadfbd4
22nd August 2025 - Awarded contract notice on Contracts Finder
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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