Notice Information
Notice Title
Contact Centre Software
Notice Description
Contact Centre Management Software. A system that allows for 60 concurrent call handlers to include licensing, reporting and real time information, call handler management and CRM integration.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-e4ec21f8-adc6-11e6-9901-0019b9f3037b
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/2dd573ac-93f2-436f-8fcd-59ca87794673
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48333000 - Contact management software package
Notice Value(s)
- Tender Value
- £133,713 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £133,713 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 3 Apr 20178 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 14 Aug 20169 years ago
- Contract Period
- 30 Jun 2016 - 30 Jun 2019 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- GREAT PLACES HOUSING GROUP
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- MANCHESTER
- Postcode
- M20 2LT
- Post Town
- Manchester
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD3 Greater Manchester
- Small Region (ITL 3)
- TLD33 Manchester
- Delivery Location
- TLD North West (England)
-
- Local Authority
- Manchester
- Electoral Ward
- Chorlton Park
- Westminster Constituency
- Manchester Withington
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/2dd573ac-93f2-436f-8fcd-59ca87794673
3rd April 2017 - Awarded contract notice on Contracts Finder -
https://www.delta-esourcing.com/delta/respondToList.html?noticeId=218187412
Please follow this link to view the notice.
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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