Award

2954MH Consultancy for CRM User Research and Design

UNIVERSITY OF SHEFFIELD

This public procurement record has 1 release in its history.

Award

12 Aug 2021 at 07:32

Award Notice
Summary of the contracting process

The University of Sheffield, based in Sheffield, England, has recently completed a procurement process for the title "2954MH Consultancy for CRM User Research and Design." This contract falls within the industry category of Customer Relation Management software development services and has a maximum potential value of £250,000. The procurement method used was selective, involving a call-off from a framework agreement. The contract period commenced on 27 May 2021 and will conclude on 26 May 2022. The tender was awarded on 21 May 2021 and culminated on 4 May 2021, marking the end of the tender period.

This opportunity presents a significant growth potential for businesses specialising in consultancy and software development, particularly those with expertise in customer relationship management systems. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are encouraged to engage, as they would likely match the university's requirements for innovative solutions and stakeholder engagement in CRM design and research. The capped value for additional assignments indicates potential for ongoing collaboration beyond the initial scope of work.

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Notice Information

Notice Title

2954MH Consultancy for CRM User Research and Design

Notice Description

The University required a partner to undertake an initial piece of work to carry out customer research to find out what our stakeholders needed from a CRM system. Further work will revolve around consultancy for design for the new defined requirements. This contract will allow for additional assignments to be added up to a capped value of PS250000 at fixed T&M costs should the University determine further work is required.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e4f4d8ab-7b41-4b78-aec3-d1319bcc7865
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/19019420-a298-47e8-a909-1ee63a4ff4fd
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212445 - Customer Relation Management software development services

Notice Value(s)

Tender Value
£250,000 £100K-£500K
Lots Value
Not specified
Awards Value
£250,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
12 Aug 20214 years ago
Submission Deadline
3 May 2021Expired
Future Notice Date
Not specified
Award Date
20 May 20214 years ago
Contract Period
26 May 2021 - 26 May 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF SHEFFIELD
Contact Name
Mark Hardy
Contact Email
m.hardy@sheffield.ac.uk
Contact Phone
0114 222 4979

Buyer Location

Locality
SHEFFIELD
Postcode
S10 2TN
Post Town
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Sheffield
Electoral Ward
Broomhill and Sharrow Vale
Westminster Constituency
Sheffield Central

Supplier Information

Number of Suppliers
1
Supplier Name

HIPPO DIGITAL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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