Award

Oracle ACS

CPS

This public procurement record has 1 release in its history.

Award

10 Feb 2022 at 01:49

Award Notice
Summary of the contracting process

The contract titled "Oracle ACS" was awarded by the CPS (Central Procurement Service) for the provision of Advanced Customer Service Support for Oracle. This procurement falls within the software package and information systems category, with a total value of £52,632. The contract was initiated through a selective procurement method, specifically as a call-off from a framework agreement. The award date was 15th December 2021, and the contract period runs from 18th December 2021 to 17th December 2022, covering delivery addresses across various territories including the United Kingdom and Europe.

This tender presents an opportunity for businesses specialising in software support services and customer service solutions, particularly those capable of working within the provisions of the Oracle ecosystem. Organisations with experience in managing customer service operations in a technology-focused environment would be well-suited to compete. With the contract already awarded, it sets a benchmark for future tenders in the sector, thereby enabling companies to align their services with the expectations and standards demonstrated in this procurement process.

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Notice Information

Notice Title

Oracle ACS

Notice Description

For the provision of Advanced Customer Service Support for Oracle

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e5cb4adc-80cb-437d-a4ad-48926f34997a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/fb875774-e43a-4044-a30f-0061ca17b554
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support

CPV Codes

48000000 - Software package and information systems

72261000 - Software support services

Notice Value(s)

Tender Value
£52,362 Under £100K
Lots Value
Not specified
Awards Value
£52,632 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Feb 20224 years ago
Submission Deadline
15 Dec 2021Expired
Future Notice Date
Not specified
Award Date
15 Dec 20214 years ago
Contract Period
18 Dec 2021 - 17 Dec 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
CPS
Contact Name
Not specified
Contact Email
dpu@cps.gov.uk
Contact Phone
0

Buyer Location

Locality
LONDON
Postcode
SW1H 9EA
Post Town
South West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified
Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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