Award

Independent Complaints Investigators

SHEFFIELD CITY COUNCIL

This public procurement record has 1 release in its history.

Award

06 Sep 2022 at 09:06

Award Notice
Summary of the contracting process

Sheffield City Council has awarded a contract for Independent Complaints Investigators in the area of Social Care. The procurement process was an open procedure, with a tender period ending on 12th August 2022. The contract is for a 3-year period starting from 1st October 2022, with a total value of £120,000. The investigators will be based in Yorkshire and the Humber in the United Kingdom, focusing on complaints about Children's and Adult Social Care services.

This contract presents opportunities for business growth, particularly for firms offering investigation services in the field of social care. Small and medium-sized enterprises (SMEs) who can deliver quality investigations in line with regulations and council standards are well-suited to compete. Businesses with experience in handling sensitive social care complaints and producing detailed reports will find this tender suitable for expanding their presence and expertise in this sector.

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Notice Information

Notice Title

Independent Complaints Investigators

Notice Description

Sheffield City Council wishes to appoint a number of Independent Investigators to undertake complaints in the area of Social Care. It is expected that the agreement will be for a 3-year period. Successful providers will be placed on a framework via which call off contracts will be made. There will be no guarantee for any level of business placed with organisations. The Independent Investigators must be able to undertake investigations into complaints about Children's and Adult Social Care services in a timely manner, in line with regulations, and Sheffield city council's standards and expectations. They must produce a quality report for the council, making recommendations on the complaints. They must attend adjudication and review panel meetings, as required.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e6596304-7b6e-41bb-acbe-78a7f58980c4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/8f7815a7-2d8f-4752-853f-49fdf086055c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

79720000 - Investigation services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£120,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
6 Sep 20223 years ago
Submission Deadline
12 Aug 2022Expired
Future Notice Date
Not specified
Award Date
1 Sep 20223 years ago
Contract Period
30 Sep 2022 - 30 Sep 2025 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SHEFFIELD CITY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SHEFFIELD
Postcode
S1 2HH
Post Town
Sheffield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
TLE Yorkshire and The Humber
Local Authority
Sheffield
Electoral Ward
City
Westminster Constituency
Sheffield Central

Supplier Information

Number of Suppliers
1
Supplier Name

ROBERT COCKBURN

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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