Award

ITIL service management platform

SHEFFIELD CITY COUNCIL

This public procurement record has 1 release in its history.

Award

24 Dec 2025 at 14:00

Summary of the contracting process

Sheffield City Council has recently completed a procurement process for an ITIL service management platform, which falls under the software package and information systems industry category. This direct award procurement method, used primarily for services, was aimed at finding a solution to enhance IT service management. The process progressed through its award stage, culminating in awarding the contract on 28th November 2025, with a start date of 1st December 2025 and an expected completion by 30th November 2028. The procurement was carried out in Sheffield, although the service delivery spans multiple regions including the British Oversea Territories, Channel Islands, Europe, Isle of Man, and the United Kingdom, with a contract value of GBP 297,263.

This procurement presents significant opportunities for businesses that specialise in providing comprehensive IT service management solutions. Large-scale IT service providers, like Specialist Computer Centre Plc, which was awarded the contract, are well-suited to engage in such opportunities, given the scale and geographic spread of the project. While SMEs and VCSEs were not prioritised in this specific tender, there are potential growth prospects for companies capable of delivering complex IT software systems and services tailored to enhance public sector operations. Engaging in such contracts can enhance a company's portfolio and establish long-term relationships with key public sector clients like Sheffield City Council.

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Notice Title

ITIL service management platform

Notice Description

software to aid IT service management

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e65e741c-1cb3-43ff-bdc4-bfa270305275
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3acdc014-05e3-49da-beb4-3ed7acedcf13
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£297,263 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
24 Dec 20252 months ago
Submission Deadline
1 Nov 2025Expired
Future Notice Date
Not specified
Award Date
28 Nov 20252 months ago
Contract Period
1 Dec 2025 - 30 Nov 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SHEFFIELD CITY COUNCIL
Contact Name
Not specified
Contact Email
procurement@sheffield.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SHEFFIELD
Postcode
S1 2HH
Post Town
Sheffield
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE3 South Yorkshire
Small Region (ITL 3)
TLE32 Sheffield
Delivery Location
Not specified

Local Authority
Sheffield
Electoral Ward
City
Westminster Constituency
Sheffield Central

Supplier Information

Number of Suppliers
1
Supplier Name

SPECIALIST COMPUTER CENTRE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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