Tender

PME Customer Relationship Management Solution

EAST RIDING OF YORKSHIRE COUNCIL

This public procurement record has 1 release in its history.

Tender

24 Sep 2024 at 13:09

Summary of the contracting process

East Riding of Yorkshire Council is seeking interest from potential suppliers to provide a comprehensive Customer Relationship Management (CRM) solution aimed at fostering economic growth within the organisation. This tender, listed under the software package and information systems industry category with a specific focus on CRM software packages, falls within the Yorkshire and the Humber region of the United Kingdom. The current procurement stage is a Preliminary Market Engagement (PME) exercise, indicative of an open procedure without an immediate procurement timeline. Interested parties should note the engagement deadline is set for 14:00 on 11 October 2024, with a tentative contract period beginning on 12 October 2024 and concluding on 13 October 2024.

This procurement exercise presents significant business growth opportunities, particularly for SMEs capable of delivering robust CRM solutions. Companies proficient in software package and information system development, especially those specialising in customer relationship management, will find this tender well-suited to their expertise. Participation in this PME can provide suppliers with insights into future procurement needs and positions them favourably for upcoming competition stages led by East Riding of Yorkshire Council.

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Notice Title

PME Customer Relationship Management Solution

Notice Description

East Riding of Yorkshire Council are seeking interest from potential suppliers who can provide a single solution for managing customer relationships and engagement across businesses to directly support economic growth within the organisation. Please note: this is a PME (Preliminary Market Engagement) exercise to understand the market, with no procurement timescale yet assigned. And this PME is not a call for competition.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e6684c84-2f19-4c18-bc72-3246b13e91f4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/57a0d78c-ab1d-4195-b54a-ad0f119e1b11
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

48445000 - Customer Relation Management software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Sep 20241 years ago
Submission Deadline
11 Oct 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
11 Oct 2024 - 13 Oct 2024 30 days
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
EAST RIDING OF YORKSHIRE COUNCIL
Contact Name
Ashif Nechikkandan
Contact Email
ashif.nechikkandan@eastriding.gov.uk
Contact Phone
+44 1482395336

Buyer Location

Locality
BEVERLEY
Postcode
HU17 9BA
Post Town
Hull
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE12 East Riding of Yorkshire
Delivery Location
TLE Yorkshire and The Humber

Local Authority
East Riding of Yorkshire
Electoral Ward
St Mary's
Westminster Constituency
Beverley and Holderness

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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