Award

Debt Recovery Services One Stop Shop Call-Off Contract

MHRA BUYER ORGANISATION

This public procurement record has 1 release in its history.

Award

04 Jan 2021 at 23:25

Award Notice
Summary of the contracting process

The Medicines and Healthcare products Regulatory Agency (MHRA) has completed a tender process for a contract titled "Debt Recovery Services One Stop Shop Call-Off Contract." This contract falls under the financial and insurance services industry category, with a total value of £148,000. The procurement method used was selective via a call-off from a framework agreement, and the contract period commenced on 12 October 2020 and will conclude on 22 October 2023. The tender specified that debt recovery services would be needed across the UK, predominantly for aged debt older than 120 days, with no guaranteed volumes for the supplier.

This tender presents opportunities for businesses specialising in debt recovery services, particularly those equipped to handle legal recoveries and pre-legal collections. Suppliers that are able to demonstrate professionalism and efficient service management, particularly in fluctuating volumes, would be well-suited to compete for this type of contract. Small and medium-sized enterprises (SMEs) have a distinctive advantage in this area, as the procurement process encourages their participation.

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Notice Information

Notice Title

Debt Recovery Services One Stop Shop Call-Off Contract

Notice Description

The Medicines and Healthcare products Regulatory Agency require the appointment of a Debt Recovery Agency for the provision of Services relating to Pre-Legal collections and Legal Recoveries across the UK and internationally. The Supplier shall be required to provide comprehensive and efficient debt recovery Services with the implementation of effective systems and processes to ensure auditability, professionalism and sensitivity. The Services shall be called off as required and therefore there is no guarantee of volumes; however, the Supplier must be able to manage service fluctuations. The majority of the debt we expect to refer to the Supplier shall be aged debt older than 120 days, with limited cases under 120 days. Call-Off Contract from LUPC Framework PFB5044 LU Lot 2.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e69a8837-8580-414a-be5f-5f81852821fa
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0cac18fa-1c15-4512-b16b-ee7649846bea
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

CPV Codes

66000000 - Financial and insurance services

Notice Value(s)

Tender Value
£148,000 £100K-£500K
Lots Value
Not specified
Awards Value
£148,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Jan 20215 years ago
Submission Deadline
9 Aug 2020Expired
Future Notice Date
Not specified
Award Date
21 Sep 20205 years ago
Contract Period
11 Oct 2020 - 22 Oct 2023 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MHRA BUYER ORGANISATION
Contact Name
Medicines and Healthcare products Regulatory Agency - Procurement
Contact Email
purchasing@mhra.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
TLI London
Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Supplier Information

Number of Suppliers
1
Supplier Name

WILKIN CHAPMAN

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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