Award

SMITS Event Management Business Process Lead

MINISTRY OF DEFENCE

This public procurement record has 1 release in its history.

Award

30 Jun 2021 at 14:57

Summary of the contracting process

The Ministry of Defence is seeking a specialised contractor for the "SMITS Event Management Business Process Lead" project in the services industry, located in Corsham, England. The procurement process is currently at the Award stage, having reached completion on 30th June 2021. The total contract value is £143,000, with the contract period commencing on 12th July 2021 and concluding on 10th June 2022. The procurement method employed was selective, specifically a call-off from a framework agreement, and the tender had a submission deadline of 11th July 2021.

This tender presents a significant opportunity for small and medium-sized enterprises (SMEs) specialised in IT consultancy and support services to engage with a key government contract. Companies that can demonstrate expertise in IT incident management, data onboarding, and customer service resolutions will be particularly well-suited to compete. The successful supplier, I3WORKS LTD, exemplifies the type of business that can leverage this contract for growth, enhancing their portfolio in the government sector.

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Notice Title

SMITS Event Management Business Process Lead

Notice Description

The specialist will be augmented to the Defence Digital Service Management Integrated Technical Solutions (SMITS) team, supporting delivery of the move to adopt a pre-emptive posture in IT incident prevention, faster resolution and a significant uplift in our ability to 'discover' events taking place on MOD IT infrastructure. The specialist will: coordinate the Event Management User Group; manage Managed Service Provider event management data feed onboarding; be the point of contact for all new demand and system changes; be the Crown lead on problem resolution and Customer Services issues.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e6a34c46-2d59-47c3-8227-79d12c30d1a7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/13084b85-7fe6-4e90-b00b-de244187895b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72600000 - Computer support and consultancy services

Notice Value(s)

Tender Value
£143,000 £100K-£500K
Lots Value
Not specified
Awards Value
£143,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
30 Jun 20214 years ago
Submission Deadline
11 Jul 2021Expired
Future Notice Date
Not specified
Award Date
29 Jun 20214 years ago
Contract Period
11 Jul 2021 - 10 Jun 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MINISTRY OF DEFENCE
Contact Name
Michael Couch
Contact Email
michael.couch273@mod.gov.uk
Contact Phone
0306 79 34317

Buyer Location

Locality
CORSHAM
Postcode
SN13 9NR
Post Town
Swindon
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK72 Wiltshire
Delivery Location
Not specified

Local Authority
Wiltshire
Electoral Ward
Corsham Ladbrook
Westminster Constituency
Chippenham

Supplier Information

Number of Suppliers
1
Supplier Name

I3WORKS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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