Award

Hypercare Contract

DEFENCE SCIENCE AND TECHNOLOGY LABORATORY

This public procurement record has 1 release in its history.

Award

24 Jun 2022 at 15:00

Award Notice
Summary of the contracting process

The Defence Science and Technology Laboratory (DSTL) recently awarded a contract titled "Hypercare Contract" for IT services, specifically focusing on consulting, software development, internet, and support. This contract, valued at £931,920.76, is located at Porton Down, Salisbury, England, and involved a selective procurement method, initiated through a call-off from a framework agreement. The contract period is set from 25th January 2022 to 30th September 2022, with the tender period concluding on 24th January 2022.

This contract presents significant opportunities for businesses specialising in IT services, particularly those with expertise in systems implementation and user support. Companies that provide consulting and software development, as well as those capable of offering sustained post-implementation support, would be well-suited to engage with similar tenders. Given the focus on enhancing user adoption and supporting in-house teams, businesses that can demonstrate effective service delivery and adaptability will find potential for growth in this sector.

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Notice Information

Notice Title

Hypercare Contract

Notice Description

Dstl require Hypercare for the CHESS implementation from the date of go live. This is an extended level of support from the Project Team to help user adoption, promote effective use of the system, to facilitate the establishment of the new service model, and to support the in-house 1st level support team in handling post go-live support ticket volumes.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e6b1d7d7-79f7-4b83-9fe2-9261be712695
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1572033d-d757-4e1b-ac49-9d937e6065f9
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£931,920 £500K-£1M
Lots Value
Not specified
Awards Value
£931,920 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jun 20223 years ago
Submission Deadline
24 Jan 2022Expired
Future Notice Date
Not specified
Award Date
24 Jan 20224 years ago
Contract Period
25 Jan 2022 - 30 Sep 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DEFENCE SCIENCE AND TECHNOLOGY LABORATORY
Contact Name
Not specified
Contact Email
digitalcommercial@dstl.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SALISBURY
Postcode
SP4 0JQ
Post Town
Salisbury
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK72 Wiltshire
Delivery Location
Not specified
Local Authority
Wiltshire
Electoral Ward
Winterslow & Upper Bourne Valley
Westminster Constituency
Salisbury

Supplier Information

Number of Suppliers
1
Supplier Name

INSIGHT DIRECT (UK

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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