Award

MASCOT Telecare Call Handling System

LONDON BOROUGH OF MERTON

This public procurement record has 1 release in its history.

Award

31 Oct 2024 at 09:53

Summary of the contracting process

The London Borough of Merton has completed the tender process for the "MASCOT Telecare Call Handling System" under the industry category of Portable receivers for calling and paging (CPV code 32344100). The procurement method used was a restricted procedure. The contract, valued at £360,000, involves providing a digital-enabled service that facilitates remote working and connects dispersed alarms and equipment in customers' homes to Merton's call handling and response centre. The award stage was finalised with the contract period set to start on 21 November 2024 and end on 30 September 2027. The procurement location is within England, United Kingdom.

This tender offers significant opportunities for businesses specialising in digital telecare solutions. SMEs and businesses with experience in developing systems that support remote monitoring and integration with various digital devices would be well-suited to compete. Providing a robust, digital-enabled service that ensures seamless communication between home alarms and response centres can lead to business growth and the strengthening of client portfolios in public sector contracts. Legrand Electric LTD has been announced as the supplier, highlighting their capability in this niche market.

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Notice Title

MASCOT Telecare Call Handling System

Notice Description

The London Borough of Merton ("the Council") is inviting tenders to bid to provide a digital enabled service and deliver a digital enabled solution capable of permitting remote working and linking dispersed alarms and other equipment in customers' homes to both our call handling and response centre and to Merton's systems.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e842aca9-30a2-45ca-9bef-716fe2b01173
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/bdf87990-de2d-4890-b09e-f62fb8926a9b
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Restricted procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment


CPV Codes

32344100 - Portable receivers for calling and paging

Notice Value(s)

Tender Value
£360,000 £100K-£500K
Lots Value
Not specified
Awards Value
£360,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
31 Oct 20241 years ago
Submission Deadline
17 Jun 2024Expired
Future Notice Date
Not specified
Award Date
31 Oct 20241 years ago
Contract Period
21 Nov 2024 - 30 Sep 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF MERTON
Contact Name
Not specified
Contact Email
lorraine.taylor@merton.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MORDEN
Postcode
SM4 5DX
Post Town
Sutton
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI63 Merton, Kingston upon Thames and Sutton
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Merton
Electoral Ward
Merton Park
Westminster Constituency
Wimbledon

Supplier Information

Number of Suppliers
1
Supplier Name

LEGRAND ELECTRIC

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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