Award

CRM system maintenance

IPSWICH BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

07 Oct 2024 at 13:43

Summary of the contracting process

Ipswich Borough Council has completed the procurement process for the "CRM system maintenance" contract, classified under the Information Technology Services industry. This tender, worth £150,495, involves a CRM system licence, maintenance, and support. The contract, awarded through a selective procurement method and a framework agreement, commences on 1st October 2024 and runs until 30th September 2027. The key dates include the tender period end on 25th September 2024 and the award date on the same day. The project is located in the East of England, United Kingdom.

This procurement opportunity is ideal for established, large-scale technology firms capable of providing comprehensive CRM system maintenance and support. Businesses specialising in information technology services can leverage this tender to expand their client base and enhance their portfolio by securing contracts with public sector organisations like Ipswich Borough Council. Although the tender does not specifically target SMEs or VCSEs, any qualified IT service provider can benefit from gaining a contract of this magnitude and duration.

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Notice Title

CRM system maintenance

Notice Description

CRM system licence, maintenance and support.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e851e389-4fa2-45cc-888f-d57741c17824
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/9315c892-f39d-46bf-8244-197a1b559fa1
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72222300 - Information technology services

Notice Value(s)

Tender Value
£150,495 £100K-£500K
Lots Value
Not specified
Awards Value
£150,495 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Oct 20241 years ago
Submission Deadline
24 Sep 2024Expired
Future Notice Date
Not specified
Award Date
24 Sep 20241 years ago
Contract Period
30 Sep 2024 - 30 Sep 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
IPSWICH BOROUGH COUNCIL
Contact Name
Not specified
Contact Email
procurement@ipswich.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
IPSWICH
Postcode
IP1 2DE
Post Town
Ipswich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH62 Ipswich
Delivery Location
Not specified

Local Authority
Ipswich
Electoral Ward
Gipping
Westminster Constituency
Ipswich

Supplier Information

Number of Suppliers
1
Supplier Name

GRANICUS-FIRMSTEP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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