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Provision of Support and Maintenance for UX Lab

DVLA - Driver & Vehicle Licensing Agency

This public procurement record has 1 release in its history.

Award

16 Jun 2026 at 13:21

Award Notice
Summary of the contracting process

This public procurement process, initiated by the DVLA - Driver & Vehicle Licensing Agency, involved the award of a contract for the "Provision of Support and Maintenance for UX Lab" in the software-related services category. The contract was completed through a call-off from a Crown Commercial Services framework agreement, a selective procurement method. The procurement focused on delivering services to the DVLA's UX Lab in Swansea, Wales, with the contract running from 13th July 2026 to 12th July 2029. The award was confirmed on 12th June 2026, with Boxxe Ltd being selected as the supplier to provide these services, valued at £44,715.

This tender presents significant opportunities for large-scale businesses involved in software-related services, particularly those experienced with maintenance and support in complex environments like UX labs. While the contract has been awarded to Boxxe Ltd, businesses in the software services sector can look towards upcoming opportunities with the DVLA and similar public-sector bodies. Enterprises capable of leveraging framework agreements and participating in selective procurement processes may find similar opportunities beneficial for strategic business growth in public service sectors.

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Notice Information

Notice Title

Provision of Support and Maintenance for UX Lab

Notice Description

Award of contract has been completed via Crown Commercial Services framework. Award notice published for transparency. Contract is for the provision of support and maintenance for DVLA's UX Lab

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e8751dba-e5e9-496b-8f8f-bd7a69cffab5
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2d55237f-5f21-40ad-8435-16572418ca66
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72260000 - Software-related services

Notice Value(s)

Tender Value
£44,715 Under £100K
Lots Value
Not specified
Awards Value
£44,715 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Jun 20262 months ago
Submission Deadline
18 May 2026Expired
Future Notice Date
Not specified
Award Date
12 Jun 20262 months ago
Contract Period
13 Jul 2026 - 12 Jul 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DVLA - Driver & Vehicle Licensing Agency
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWANSEA
Postcode
SA6 7JL
Postcode Area
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
TLL Wales
Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Supplier Information

Number of Suppliers
1
Supplier Name

Boxxe Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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