Award

UHSussex Patients Know Best Patient Portal

UNIVERSITY HOSPITALS SUSSEX NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

07 Jul 2025 at 07:48

Award Notice
Summary of the contracting process

The University Hospitals Sussex NHS Foundation Trust has completed the procurement process for the renewal of the Patients Know Best patient portal system, classified under the Software package and information systems category. Located in Worthing, United Kingdom, the buying organisation utilised a selective procurement method through a call-off from a framework agreement. The procurement stage was the awarding stage, and the contract covers a period from 1st April 2025 to 31st March 2026, valued at £1,163,190 GBP. The procurement was primarily centred in Europe and the UK, with other notable locations including the British Overseas Territories and the Isle of Man.

This tender presents significant opportunities for businesses involved in software packages and information systems, especially those that can offer innovative solutions for healthcare digitalisation. While the project is less suited for SMEs and VCSEs, larger companies with extensive experience in healthcare IT systems are best positioned to compete. Given the contract's substantial value, it offers a platform for enhancing service portfolios and strengthening connections within the health service sector, potentially leading to further similar opportunities.

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Notice Information

Notice Title

UHSussex Patients Know Best Patient Portal

Notice Description

Renewal of Patients Know Best patient portal system

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e89ee6d3-a2a4-42dc-801f-985fd13e7e35
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/54fa4b5d-1269-4978-99b4-9252204b043a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£1,163,190 £1M-£10M
Lots Value
Not specified
Awards Value
£1,163,190 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
7 Jul 202510 months ago
Submission Deadline
6 Jan 2025Expired
Future Notice Date
Not specified
Award Date
31 Mar 20251 years ago
Contract Period
31 Mar 2025 - 31 Mar 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY HOSPITALS SUSSEX NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WORTHING
Postcode
BN11 2DH
Post Town
Brighton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ2 Surrey, East and West Sussex
Small Region (ITL 3)
TLJ27 West Sussex (South West)
Delivery Location
Not specified
Local Authority
Worthing
Electoral Ward
Central
Westminster Constituency
Worthing West

Supplier Information

Number of Suppliers
1
Supplier Name

PATIENTS KNOW BEST

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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