Contract for the Provision of an SMS Messaging Solution for NHS Norfolk and Suffolk ICB on behalf of the GP Practices

NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

This public procurement record has 1 release in its history.

Award

13 Jul 2026 at 10:00

Summary of the contracting process

The NHS South, Central and West Commissioning Support Unit has completed a procurement process for an SMS Messaging Solution meant to support NHS Norfolk and Suffolk ICB. The contract, valued at £454,781.04 excluding VAT, was awarded to AccuRx Ltd, with an initial term of 12 months and a possible extension up to a total of 24 months. The procurement process was executed through a call-off from the Government Commercial Agency's Crown Commercial Services G-Cloud 14 Framework, specifically Lot 2: Cloud Software. This selective procurement method was used to ensure a suitable provider was chosen. The industry falls under IT services, covering consulting, software development, and support, with the service to be delivered in the East of England. The contract period spans from April 1, 2026, to March 31, 2028.

This tender presents growth opportunities for businesses specialising in IT services, particularly those involved in developing and supporting communication solutions for healthcare environments. Small and medium-sized enterprises (SMEs) like AccuRx Ltd, which can navigate framework agreements and meet the specific requirements of public health bodies, are well-suited to compete in such procurement processes. By engaging in government tenders, businesses can expand their client base, enhance their portfolio with reputable projects, and leverage successful contract completions to access further public or private sector opportunities.

How relevant is this notice?

Notice Title

Contract for the Provision of an SMS Messaging Solution for NHS Norfolk and Suffolk ICB on behalf of the GP Practices

Notice Description

The contract is awarded for an initial period of 12 months - PS227,390.52 exc. VAT Optional extension for up to 12 months - PS227,390.52 exc. VAT Maximum contract term - 24 months Maximum contract value - PS454,781.04 exc. VAT The NHS England National Commercial and Procurement Hub supported NHS Norfolk and Suffolk ICB to place a new contract for the Provision of an SMS Messaging Solution. A call-off process from the Government Commercial Agency formally Crown Commercial Services G-Cloud 14 Framework (RM1557.14) Lot 2: Cloud Software was undertaken in accordance with the G-Cloud 14 buyers guide to identify a suitable provider to deliver requirements. The contract has been awarded to AccuRx Ltd

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-e98f3e7e-ad74-467b-ac01-a6c79852135a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ca5b323d-ed29-48b5-8d91-54aec08baabb
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£454,781 £100K-£500K
Lots Value
Not specified
Awards Value
£454,781 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
13 Jul 20262 days ago
Submission Deadline
31 Mar 2026Expired
Future Notice Date
Not specified
Award Date
4 May 20262 months ago
Contract Period
31 Mar 2026 - 31 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
EASTLEIGH
Postcode
SO50 5PB
Post Town
Southampton
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ35 South Hampshire
Delivery Location
Not specified

Local Authority
Eastleigh
Electoral Ward
Eastleigh Central
Westminster Constituency
Eastleigh

Supplier Information

Number of Suppliers
1
Supplier Name

ACCURX

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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