Award

Customer Relationship Management Software License Renewal

UNIVERSITY OF PLYMOUTH

This public procurement record has 1 release in its history.

Award

29 Oct 2020 at 13:33

Summary of the contracting process

The tender for the "Customer Relationship Management Software License Renewal" was initiated by the University of Plymouth and involved a direct award for salesforce licenses along with support and maintenance services. This procurement falls under the services category and has a value of £300,489. The procurement method utilised was a limited negotiated procedure without prior publication, carried out under regulation 32 of the PCR 2015. The tender process concluded on 31st July 2020, with the contract period commencing on 1st August 2020 and lasting until 31st July 2021, in Plymouth, England.

This tender presents an opportunity for small and medium-sized enterprises (SMEs) to expand their business, especially those specialising in software solutions and customer relationship management systems. Companies that can provide support and maintenance services for CRM software would be particularly well-suited to compete. By leveraging this contract, businesses can establish a foothold within the education sector and foster ongoing relationships with key institutions like the University of Plymouth.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Customer Relationship Management Software License Renewal

Notice Description

Direct award of sales forces license's and support and maintainance under regulation 32 of the PCR 2015

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ea9bd9be-8490-4d48-bb0e-ab12547c5774
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/4754f3b4-5c45-407b-bd9c-8e4a30423a0a
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Negotiated procedure without prior publication (above threshold)
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48445000 - Customer Relation Management software package

Notice Value(s)

Tender Value
£300,489 £100K-£500K
Lots Value
Not specified
Awards Value
£300,489 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
29 Oct 20205 years ago
Submission Deadline
31 Jul 2020Expired
Future Notice Date
Not specified
Award Date
30 Jul 20205 years ago
Contract Period
31 Jul 2020 - 31 Jul 2021 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
UNIVERSITY OF PLYMOUTH
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PLYMOUTH
Postcode
PL4 8AA
Post Town
Plymouth
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK4 Devon
Small Region (ITL 3)
TLK41 Plymouth
Delivery Location
Not specified

Local Authority
Plymouth
Electoral Ward
Drake
Westminster Constituency
Plymouth Sutton and Devonport

Supplier Information

Number of Suppliers
1
Supplier Name

SALESFORCE

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-ea9bd9be-8490-4d48-bb0e-ab12547c5774-2020-10-29T13:33:22Z",
    "date": "2020-10-29T13:33:22Z",
    "ocid": "ocds-b5fd17-ea9bd9be-8490-4d48-bb0e-ab12547c5774",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "JF/CustomerRelationshipManagement/2020",
        "title": "Customer Relationship Management Software License Renewal",
        "description": "Direct award of sales forces license's and support and maintainance under regulation 32 of the PCR 2015",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "48445000",
            "description": "Customer Relation Management software package"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "PL4 8AA"
                    }
                ]
            }
        ],
        "value": {
            "amount": 300489,
            "currency": "GBP"
        },
        "procurementMethod": "limited",
        "procurementMethodDetails": "Negotiated procedure without prior publication (above threshold)",
        "tenderPeriod": {
            "endDate": "2020-07-31T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2020-08-01T00:00:00+01:00",
            "endDate": "2021-07-31T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/wBAP5Awf",
            "name": "UNIVERSITY OF PLYMOUTH",
            "identifier": {
                "legalName": "UNIVERSITY OF PLYMOUTH",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/wBAP5Awf"
            },
            "address": {
                "streetAddress": "Drake Circus Roland Levinsky Buildings",
                "locality": "PLYMOUTH",
                "postalCode": "PL48AA",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Procurement Team",
                "email": "procurement@plymouth.ac.uk",
                "telephone": "01752 582057"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-05094083",
            "name": "SALESFORCE UK LIMITED",
            "identifier": {
                "legalName": "SALESFORCE UK LIMITED",
                "scheme": "GB-COH",
                "id": "05094083"
            },
            "address": {
                "streetAddress": "110 Bishopsgate LONDON EC2N 4AY GB"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/wBAP5Awf",
        "name": "UNIVERSITY OF PLYMOUTH"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-ea9bd9be-8490-4d48-bb0e-ab12547c5774-1",
            "status": "active",
            "date": "2020-07-31T00:00:00+01:00",
            "datePublished": "2020-10-29T13:33:22Z",
            "value": {
                "amount": 300489,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-05094083",
                    "name": "SALESFORCE UK LIMITED"
                }
            ],
            "contractPeriod": {
                "startDate": "2020-08-01T00:00:00+01:00",
                "endDate": "2021-07-31T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/4754f3b4-5c45-407b-bd9c-8e4a30423a0a",
                    "datePublished": "2020-10-29T13:33:22Z",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}