Award

Trading Standards Case Management System

KENT COUNTY COUNCIL

This public procurement record has 1 release in its history.

Award

14 Aug 2025 at 14:25

Summary of the contracting process

Kent County Council has concluded the procurement process for the development and implementation of a Trading Standards Case Management System, under the industry category of Software Package and Information Systems (CPV 48000000) and IT Services (CPV 72000000). This contract, valued at £177,978, was awarded through a selective procurement method, specifically a call-off from a framework agreement. The award status was confirmed on 31st July 2025, with Civica UK Limited appointed as the supplier. The contract period spans from 1st August 2025 to 31st July 2027. The focus of the system is on enhancing key functions related to investigations, business support, and market surveillance within the South East region of the United Kingdom.

This tender presents valuable opportunities for businesses specialising in IT services, software development, and consultancy, particularly those with experience in public sector technology solutions. Small and medium-sized enterprises (SMEs) may find this generous contract aligns well with their capabilities and growth strategies. Despite being awarded to a large supplier, similar opportunities within framework agreements often arise, providing an avenue for businesses to engage in public sector tenders and expand their market presence. Companies with expertise in creating secure and efficient case management systems, capable of supporting complex regulatory functions, are well-suited to leverage such opportunities to foster business growth.

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Notice Title

Trading Standards Case Management System

Notice Description

The overall requirement enables the service to provide key functions to: * investigate persistent and/or serious criminal activities, in particular those involving fraud, counterfeiting, scams, doorstep crime and persistent consumer detriment * support businesses by offering professional business advice and guidance, including Primary Authority Partnerships * audit high risk businesses such as farms, food and feed producers, importers, wholesalers and retailers * provide animal health and disease outbreak advice * carry out regular market surveillance, such as at Kent ports, markets and boot fairs, to prevent unsafe or illegal products entering the market * reduce illegal sale of tobacco and alcohol to children and young people as well as reduce access to illegal tobacco. Trading Standards' role is to create and maintain a safe and fair-trading environment where Kent businesses can operate and grow, and Kent consumers can engage in their economic activity with confidence.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-eabf4268-04a5-43e3-9f5b-dec83061ef08
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/2769530d-8a5b-4763-8b73-dfc17b9b75fe
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

72 - IT services: consulting, software development, Internet and support


CPV Codes

48000000 - Software package and information systems

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£177,978 £100K-£500K
Lots Value
Not specified
Awards Value
£177,978 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
14 Aug 20256 months ago
Submission Deadline
31 Jul 2025Expired
Future Notice Date
Not specified
Award Date
30 Jul 20256 months ago
Contract Period
31 Jul 2025 - 31 Jul 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
KENT COUNTY COUNCIL
Contact Name
Not specified
Contact Email
laura.garay2@kent.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MAIDSTONE
Postcode
ME14 1XQ
Post Town
Rochester
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ4 Kent
Small Region (ITL 3)
TLJ45 Mid Kent
Delivery Location
TLJ South East (England)

Local Authority
Maidstone
Electoral Ward
Penenden Heath
Westminster Constituency
Maidstone and Malling

Supplier Information

Number of Suppliers
1
Supplier Name

CIVICA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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