Award

DVLA contact centre accreditation and membership

DVLA - DRIVER & VEHICLE LICENSING AGENCY

This public procurement record has 1 release in its history.

Award

15 Dec 2021 at 15:02

Award Notice
Summary of the contracting process

The DVLA - Driver & Vehicle Licensing Agency has completed the procurement process for "DVLA contact centre accreditation and membership" services, valued at £20,000. The procurement was conducted through a direct method known as a single tender action, as the contract was below the threshold. The procurement was initiated on 8 December 2021, with the contract period commencing from 17 December 2021 and concluding on 16 December 2022. The project is classified under business services, specifically in the fields of law, marketing, consulting, recruitment, printing, and security, with services to be delivered in Swansea, Wales (postal code SA6 7JL).

This tender presents a valuable opportunity for businesses involved in contact centre services, consultancy, and technical support. Companies that provide expertise in customer service management, call centre operations, or accreditation services would be particularly well-suited to compete. As this process is now complete, it highlights the importance of being proactive in monitoring future tenders from the DVLA or similar agencies to leverage opportunities for business growth in the public sector.

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Notice Information

Notice Title

DVLA contact centre accreditation and membership

Notice Description

Award Notice for DVLA contact centre accreditation and membership services

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-eb4369ef-3a28-4392-a7b3-941d53f59056
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/1406f821-6dfe-4e9b-84b1-5b4c36b11c38
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Single tender action (below threshold)
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

Notice Value(s)

Tender Value
£20,000 Under £100K
Lots Value
Not specified
Awards Value
£20,000 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
15 Dec 20214 years ago
Submission Deadline
26 Nov 2021Expired
Future Notice Date
Not specified
Award Date
8 Dec 20214 years ago
Contract Period
17 Dec 2021 - 16 Dec 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DVLA - DRIVER & VEHICLE LICENSING AGENCY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWANSEA
Postcode
SA6 7JL
Post Town
Swansea
Country
Wales
Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL4 Mid and South West Wales
Small Region (ITL 3)
TLL43 Swansea
Delivery Location
TLL Wales
Local Authority
Swansea
Electoral Ward
Mynydd-bach
Westminster Constituency
Swansea West

Supplier Information

Number of Suppliers
1
Supplier Name

CCA GLOBAL

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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