Award

UX Support for SPM

POST OFFICE LIMITED

This public procurement record has 1 release in its history.

Award

07 Jul 2022 at 08:37

Summary of the contracting process

The procurement process involves the Post Office Limited, which has awarded a contract titled "UX Support for SPM" within the Information Technology sector. This tender, classified under CPV code 72223000, focuses on enhancing user experience (UX) and user interface (UI) design for the New Branch IT platform. The tender was conducted through a selective procurement method as a call-off from the Digital Capabilities Framework, Lot 1, Experience Design. The contract was awarded on 20th June 2022 and is set to run until 16th December 2022, with a contract value of £385,000.

This tender presents significant growth opportunities for businesses specialising in UX/UI design, particularly those experienced in collaboration with major clients and framework agreements. Digital design firms and consultancies that can demonstrate expertise in Figma development and UX testing methodologies would be particularly well-suited to compete for future contracts of this nature with the Post Office and similar organisations. Engaging with user feedback and creating user-centred designs will be pivotal for success in this sector.

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Notice Title

UX Support for SPM

Notice Description

A partner has been appointed to help Post Office progress UX and UI in its development of a new platform, known as New Branch IT (NBIT), the development of which is being led by Post Office with support from a number of external suppliers. The partner was appointed following a tender under Post Offices own Digital Capabilties Framework, Lot 1, Experience Design The contract is provide assistance with the following: UX/UI Design Purpose: To review the current designs and finalise the design system for all development teams to utilise To work with the virtual product teams to turn requirements into usable designs and unblock any UX/UI issues To ensure consistency across all journeys and designs Figma development Purpose: To build and maintain prototypes in Figma To own all designs in Figma and ensure the component library is up to date and sharable with development teams To provide usable Figma files to developers and product owners to enable them to progress build. UX Testing /Research: Purpose: To design and undertake the testing methodology of the new system, using the outputs to feedback into the design To build out basic personas for testing purposes To engage with Post Masters throughout Additional information: Call-off from Post Offices own Digital Capabilities framework, Lot 1, Experience Design following tender within it.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-eb4ef979-c3e7-4827-b8be-f71b5690e616
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/6baaccb7-21cd-4691-b3db-8927d4e51243
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72223000 - Information technology requirements review services

Notice Value(s)

Tender Value
£385,000 £100K-£500K
Lots Value
Not specified
Awards Value
£385,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Jul 20223 years ago
Submission Deadline
22 May 2022Expired
Future Notice Date
Not specified
Award Date
19 Jun 20223 years ago
Contract Period
19 Jun 2022 - 16 Dec 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
POST OFFICE LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
EC2Y 9AQ
Post Town
Central London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
Not specified

Local Authority
Islington
Electoral Ward
Bunhill
Westminster Constituency
Islington South and Finsbury

Supplier Information

Number of Suppliers
1
Supplier Name

ACCENTURE (UK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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