Award

Debt Resolution Services - Managed Collections

THE INSOLVENCY SERVICE

This public procurement record has 1 release in its history.

Award

07 Apr 2025 at 13:57

Summary of the contracting process

The Insolvency Service has awarded a contract for "Debt Resolution Services - Managed Collections" under CPV 66000000 (Financial and insurance services), including collection agency services. This contract aims to handle various debt collection activities on behalf of multiple directorates such as the Official Receiver Services Directorate and the Redundancy Payments Service. The procurement was executed through a selective method, specifically a call-off from a framework agreement. The contract, valued at £1,940,000 GBP, was officially awarded to SOPRA STERIA LIMITED on 28th November 2024, with the service delivery expected to commence from 6th February 2025 and to conclude on 5th February 2027. The physical location of service delivery is the United Kingdom, specifically managed from The Insolvency Service's office in London.

This opportunity creates significant business growth for companies specialising in financial and insurance services, particularly those with expertise in collection agency services. Small and medium-sized enterprises (SMEs) with a background in managed collections and debt resolution would be especially well-suited to compete for similar future tenders. The involvement in such government contracts not only provides financial stability over the contract period but also enhances the business profile and credibility in the public procurement market. By participating in frameworks and being selected for call-off contracts, businesses can position themselves as reliable partners for high-value, long-term public sector projects.

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Notice Title

Debt Resolution Services - Managed Collections

Notice Description

Contract to collect payments on behalf of Official Receiver Services Directorate (ORS) under Income Payment Agreements/Orders and Book Debts, Director's Disqualification Costs and Compensation on behalf of Legal Services Directorate (LSD), and Redundancy Overpayments/Repayments, Financial Assistance Recovery, and Solvent Recovery on behalf of Redundancy Payments Service (RPS) respectively.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ec3cc40a-5980-427d-b765-729b5f0e186a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/dab848c5-8e1b-42d3-93e1-1afe4897d60e
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

66000000 - Financial and insurance services

79940000 - Collection agency services

Notice Value(s)

Tender Value
£1,940,000 £1M-£10M
Lots Value
Not specified
Awards Value
£1,940,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
7 Apr 202510 months ago
Submission Deadline
28 Oct 2024Expired
Future Notice Date
Not specified
Award Date
28 Nov 20241 years ago
Contract Period
6 Feb 2025 - 5 Feb 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE INSOLVENCY SERVICE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E20 1HZ
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified

Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Supplier Information

Number of Suppliers
1
Supplier Name

SOPRA STERIA

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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