Award

PROVISION OF MULTI AGENCY INCIDENT TRANSFER (MAIT)

ROYAL BERKSHIRE FIRE & RESCUE SERVICE

This public procurement record has 1 release in its history.

Award

07 May 2025 at 11:34

Summary of the contracting process

The Royal Berkshire Fire & Rescue Service has completed the procurement process titled "PROVISION OF MULTI AGENCY INCIDENT TRANSFER (MAIT)", classified under the industry category of radio, television, communication, telecommunication, and related equipment. This initiative is focused on establishing a secure communication platform for emergency services, enhancing the efficiency of incident information transfer. The procurement was finalised through a selective method, specifically a call-off from the National Fire Chiefs Council Framework Agreement (C22056), with a contract duration from 1st December 2024 to 30th November 2028. The awarded supplier is A.V.R Group Ltd, a small- to medium-sized enterprise (SME), which will contribute to improving interoperability among 33 English Fire and Rescue Services Control Rooms, located in Reading, England, postcode RG31 7SD, to meet recommendations from the Grenfell Tower Inquiry.

This tender presents significant opportunities for SMEs within the communication and technology sectors, particularly those specialising in secure data transfer solutions. Businesses equipped with expertise in developing and implementing electronic data exchange systems could leverage this contract to expand their operational scope. The awarded framework highlights the potential for further procurement engagements, as the MAIT system looks to modernise and streamline vital inter-agency communications, thus offering firms a platform to showcase innovative and scalable communication solutions in the public safety domain.

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Notice Title

PROVISION OF MULTI AGENCY INCIDENT TRANSFER (MAIT)

Notice Description

Fire control personnel currently rely on using telephone, radio, and email to share incident related information between other agencies, including other fire control rooms. This can be time consuming and reduces the capacity of fire control personnel to manage further calls. Interim solutions have since been implemented, including national and regional talk groups that aid the sharing of incident information and situational awareness, and emergency call distribution plans (Operation Willow Beck) that help reduce call waiting times during periods of increased demand. While these methods have been successful, there remains a risk of a delay in incident information being relayed between emergency control rooms which the implementation of MAIT will help to mitigate further. The MAIT solution is an electronic method of communication, offering a way for emergency services to pass incident details securely and accurately, and to standardise and automate the flow of information. The aim is to enable interoperability between different systems and to facilitate information exchange between fire control rooms and other agencies. This will mean that relevant information is directed to the correct stakeholders in a timely and secure manner. The adoption of MAIT will assist fire and rescue services in meeting recommendation 33.16 and access to the MAIT Hub will support fire and rescue services in meeting recommendation 33.31 of the Grenfell Tower Inquiry Phase 1 report. Following recommendations from the Grenfell Inquiry, the Fire Sector has sourced a supplier to provide connections to the Multi Agency Incident Transfer (MAIT) hub, with a messaging solution to allow the sharing of critical incident information between blue light control rooms and other agencies.The resultant contract shall provide for both replacement and new installations of MAIT hub and spoke solutions for all 33 English Fire and Rescue Services (FRS) Control Rooms.The MAIT Hub allows agencies to pass information quickly and securely without the need to manage a complex set of point-to-point network connections. MAIT is an open standards schema using extensible markup language (XML) which allows data to be transferred in a common and recognisable way between systems. The MAIT Hub allows agencies to pass information quickly and securely without the need to manage a complex set of point-to-point network connections. This contract was awarded through the National Fire Chiefs Council Framework Agreement C22056.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ecc05d06-d854-4f0f-bc4b-41e190d85a11
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/e97afc82-1025-4108-93b1-4611f325a284
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

32 - Radio, television, communication, telecommunication and related equipment


CPV Codes

32000000 - Radio, television, communication, telecommunication and related equipment

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£70,402 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
7 May 20259 months ago
Submission Deadline
1 Nov 2024Expired
Future Notice Date
Not specified
Award Date
13 Dec 20241 years ago
Contract Period
1 Dec 2024 - 30 Nov 2028 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
ROYAL BERKSHIRE FIRE & RESCUE SERVICE
Contact Name
Shuvham Bhandari
Contact Email
bhandaris@rbfrs.co.uk
Contact Phone
07785 925716

Buyer Location

Locality
READING
Postcode
RG31 7SD
Post Town
Reading
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ16 Berkshire West
Delivery Location
Not specified

Local Authority
West Berkshire
Electoral Ward
Tilehurst Birch Copse
Westminster Constituency
Reading West and Mid Berkshire

Supplier Information

Number of Suppliers
1
Supplier Name

A.V.R GROUP

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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