Notice Information
Notice Title
IT Service Desk
Notice Description
The IT Service Manager (ITSM) system is an internally facing system to provide IT support to Council workers & Partners where requests & incidents are logged, managed and resolved.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-ed33599b-16fd-4c63-b812-1afbc002c66d
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/de672055-cc2d-41ba-adee-17437c191f73
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Goods
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
48 - Software package and information systems
-
- CPV Codes
48100000 - Industry specific software package
Notice Value(s)
- Tender Value
- £197,630 £100K-£500K
- Lots Value
- Not specified
- Awards Value
- £197,630 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 15 Apr 20241 years ago
- Submission Deadline
- 15 May 2020Expired
- Future Notice Date
- Not specified
- Award Date
- 14 May 20205 years ago
- Contract Period
- 31 May 2020 - 31 May 2023 2-3 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- THE ROYAL BOROUGH OF KINGSTON UPON THAMES
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- KINGSTON UPON THAMES
- Postcode
- KT1 1EU
- Post Town
- Kingston upon Thames
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI6 Outer London - South
- Small Region (ITL 3)
- TLI63 Merton, Kingston upon Thames and Sutton
- Delivery Location
- Not specified
-
- Local Authority
- Kingston upon Thames
- Electoral Ward
- Kingston Town
- Westminster Constituency
- Kingston and Surbiton
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/de672055-cc2d-41ba-adee-17437c191f73
15th April 2024 - Awarded contract notice on Contracts Finder
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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