Tender

2021-085 Consumer research on reducing credit balance mutualisation

OFGEM

This public procurement record has 1 release in its history.

Tender

24 Jun 2021 at 16:45

Summary of the contracting process

The procurement process is being conducted by Ofgem, focusing on a tender titled "2021-085 Consumer research on reducing credit balance mutualisation". This tender falls within the market research services industry and is located in the United Kingdom. The procurement method is an open procedure, set to close on 8 July 2021, with the contract period commencing on 30 July 2021 and concluding on 29 January 2022.

This tender presents significant opportunities for businesses in the market research and consultancy sectors, particularly for small and medium-sized enterprises (SMEs) that specialise in qualitative research. Companies with expertise in understanding consumer behaviour, especially in the energy sector, will be well-positioned to compete for this contract, leveraging their capabilities to grasp consumer preferences regarding credit balances and direct debit payments.

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Notice Title

2021-085 Consumer research on reducing credit balance mutualisation

Notice Description

Qualitative research with domestic energy customers to understand their views and understanding of credit balances to understand preferences around over payments of direct debits and explore the option for suppliers to refund any surplus over payment

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-edca3548-077e-4fb1-87d0-9398c9e67e64
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/665cb8c6-9b58-42bf-8151-2c092fb2213b
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure (below threshold)
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

73 - Research and development services and related consultancy services

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

73000000 - Research and development services and related consultancy services

73110000 - Research services

79310000 - Market research services

79413000 - Marketing management consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jun 20214 years ago
Submission Deadline
8 Jul 2021Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
29 Jul 2021 - 29 Jan 2022 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
OFGEM
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
E14 4PU
Post Town
East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI42 Tower Hamlets
Delivery Location
Not specified

Local Authority
Tower Hamlets
Electoral Ward
Canary Wharf
Westminster Constituency
Poplar and Limehouse

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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