Tender

GB-Liverpool: Customer Relationship Management System (CRM System)

THE ACC GROUP LIMITED

This public procurement record has 1 release in its history.

Tender

26 Mar 2024 at 11:30

Summary of the contracting process

The ACC Liverpool, operated by The ACC Group Limited, has issued a tender opportunity for the implementation and continuous supply of a Customer Relationship Management System (CRM System) in Liverpool, North West, United Kingdom. The procurement process is in the tender stage and the deadline for submissions is 26th April 2024. The contract period is set to start on 1st July 2024 and end on 30th June 2026. This opportunity falls under the services industry category with a contract value of £500,000 GBP.

This tender presents a chance for small and medium enterprises (SMEs) in the software development services sector to provide a comprehensive CRM system to The ACC Liverpool. Businesses specializing in CRM software development would be well-suited to compete in this open procedure tender. The contracting authority has highlighted that while SMEs are encouraged to participate, the selection of tenderers will be based solely on the procurement criteria outlined in the tender documentation.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

GB-Liverpool: Customer Relationship Management System (CRM System)

Notice Description

The ACC Liverpool are looking to appoint a supplier for the implement and continuously supply of a comprehensive CRM system Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ee1947f0-333c-423f-bd3a-fbb3bd086419
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/cb182786-7bf3-48b9-a297-14f815bc53c4
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72212445 - Customer Relation Management software development services

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Mar 20241 years ago
Submission Deadline
26 Apr 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
30 Jun 2024 - 30 Jun 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE ACC GROUP LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LIVERPOOL
Postcode
L3 4FP
Post Town
Liverpool
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD7 Merseyside
Small Region (ITL 3)
TLD72 Liverpool
Delivery Location
TLD North West (England)

Local Authority
Liverpool
Electoral Ward
Waterfront South
Westminster Constituency
Liverpool Riverside

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-ee1947f0-333c-423f-bd3a-fbb3bd086419-2024-03-26T11:30:04Z",
    "date": "2024-03-26T11:30:04Z",
    "ocid": "ocds-b5fd17-ee1947f0-333c-423f-bd3a-fbb3bd086419",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "BIP851737732",
        "title": "GB-Liverpool: Customer Relationship Management System (CRM System)",
        "description": "The ACC Liverpool are looking to appoint a supplier for the implement and continuously supply of a comprehensive CRM system Additional information: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.",
        "datePublished": "2024-03-26T11:30:03Z",
        "status": "active",
        "classification": {
            "scheme": "CPV",
            "id": "72212445",
            "description": "Customer Relation Management software development services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "North West",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "minValue": {
            "amount": 100000,
            "currency": "GBP"
        },
        "value": {
            "amount": 500000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2024-04-26T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2024-07-01T00:00:00+01:00",
            "endDate": "2026-06-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/cb182786-7bf3-48b9-a297-14f815bc53c4",
                "datePublished": "2024-03-26T11:30:03Z",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Please follow this link to view the notice.",
                "url": "https://www.delta-esourcing.com/tenders/UK-GB-Liverpool:-Customer-Relationship-Management-System-(CRM-System)/2338987ZJU"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-278201",
            "name": "The ACC Group Limited",
            "identifier": {
                "legalName": "The ACC Group Limited"
            },
            "address": {
                "streetAddress": "Kings Dock, Liverpool Water Front",
                "locality": "Liverpool",
                "postalCode": "L3 4FP",
                "countryName": "UK"
            },
            "contactPoint": {
                "name": "Kirstie Howarth-Smith",
                "email": "kirstie.howarth-smith@accliverpool.com",
                "telephone": "+441517037285"
            },
            "roles": [
                "buyer"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-278201",
        "name": "The ACC Group Limited"
    }
}