Award

Service Desk System

DORSET COUNTY HOSPITAL NHS FOUNDATION TRUST

This public procurement record has 1 release in its history.

Award

07 Jun 2023 at 14:21

Summary of the contracting process

The Dorset County Hospital NHS Foundation Trust has awarded a contract for the provision of Service Desk System licensing and support services. The procurement method used was selective, with the contract being awarded to Topdesk. The contract value is £49,377, and the contract period is from 1st May 2023 to 30th April 2026. The procurement process concluded on 30th April 2023.

This tender presents an opportunity for businesses involved in software support services to compete for contracts in the healthcare industry. Companies experienced in providing service desk solutions could find this tender particularly suitable. The procurement process was conducted through a call-off from a framework agreement, making it relevant for businesses seeking to engage in this type of contracting process.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Service Desk System

Notice Description

Service Desk System licencing and S&M

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ee7f9b7e-f8f5-454f-b63c-dd676e4659d4
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/5d410b2d-654f-4513-9e49-9fa17d936620
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Not specified
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72261000 - Software support services

Notice Value(s)

Tender Value
£49,377 Under £100K
Lots Value
Not specified
Awards Value
£49,377 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
7 Jun 20232 years ago
Submission Deadline
30 Apr 2023Expired
Future Notice Date
Not specified
Award Date
29 Apr 20232 years ago
Contract Period
30 Apr 2023 - 30 Apr 2026 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
DORSET COUNTY HOSPITAL NHS FOUNDATION TRUST
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DORCHESTER
Postcode
DT1 2JY
Post Town
Dorchester
Country
England

Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK6 North Somerset, Somerset and Dorset
Small Region (ITL 3)
TLK64 Dorset
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)

Local Authority
Dorset
Electoral Ward
Dorchester West
Westminster Constituency
West Dorset

Supplier Information

Number of Suppliers
1
Supplier Name

TOPDESK

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-ee7f9b7e-f8f5-454f-b63c-dd676e4659d4-2023-06-07T15:21:36+01:00",
    "date": "2023-06-07T15:21:36+01:00",
    "ocid": "ocds-b5fd17-ee7f9b7e-f8f5-454f-b63c-dd676e4659d4",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "CF-1624000D0O000000rwimUAA",
        "title": "Service Desk System",
        "description": "Service Desk System licencing and S&M",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72261000",
            "description": "Software support services"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "DT1 2JY"
                    },
                    {
                        "region": "England",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 49377,
            "currency": "GBP"
        },
        "procurementMethod": "selective",
        "procurementMethodDetails": "Call-off from a framework agreement",
        "tenderPeriod": {
            "endDate": "2023-04-30T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2023-05-01T00:00:00+01:00",
            "endDate": "2026-04-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": false,
            "vcse": false
        }
    },
    "parties": [
        {
            "id": "GB-CFS-248059",
            "name": "Dorset County Hospital NHS Foundation Trust",
            "identifier": {
                "legalName": "Dorset County Hospital NHS Foundation Trust"
            },
            "address": {
                "streetAddress": "Williams Avenue, Dorchester, DT12JY",
                "locality": "Dorchester",
                "postalCode": "DT1 2JY",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "name": "Matt Depaola",
                "email": "matt.depaola@dchft.nhs.uk",
                "telephone": "+441305255977"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-248060",
            "name": "Topdesk",
            "identifier": {
                "legalName": "Topdesk"
            },
            "address": {
                "streetAddress": "5 Elstree Gate, Elstree Way, Borehamwood, Hertfordshire WD6 1JD"
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-248059",
        "name": "Dorset County Hospital NHS Foundation Trust"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-ee7f9b7e-f8f5-454f-b63c-dd676e4659d4-1",
            "status": "active",
            "date": "2023-04-30T00:00:00+01:00",
            "datePublished": "2023-06-07T15:21:36+01:00",
            "value": {
                "amount": 49377,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-248060",
                    "name": "Topdesk"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-05-01T00:00:00+01:00",
                "endDate": "2026-04-30T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/5d410b2d-654f-4513-9e49-9fa17d936620",
                    "datePublished": "2023-06-07T15:21:36+01:00",
                    "format": "text/html",
                    "language": "en"
                }
            ]
        }
    ]
}