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Duty Management Software Support & Maintenance Provision

THE POLICE AND CRIME COMMISSIONER FOR LINCOLNSHIRE

This public procurement record has 2 releases in its history.

AwardUpdate

28 Sep 2026 at 13:41

Award Notice
Award

25 Sep 2025 at 14:26

Award Notice
Summary of the contracting process

The Police and Crime Commissioner for Lincolnshire procured support and maintenance for the Crown Duty Management System, an industry-specific software package used for duty management. The requirement covers the system’s ongoing support and maintenance, rather than a new software implementation. Delivery is in Lincolnshire, in the East Midlands. The buyer is the Police and Crime Commissioner for Lincolnshire.

The procurement is complete and Crown Computing Limited was selected for the contract. The award was made on 1 September 2025, with a contract period from 1 September 2025 to 31 August 2027. The awarded value is £74,835. The requirement was let through a selective call-off from a framework agreement. The tender closing deadline was 30 August 2025 at noon. Small and medium-sized enterprises were considered suitable to participate. The published procurement information does not set out an evaluation basis or criteria.

This award demonstrates demand from Lincolnshire’s police and crime commissioner for continuing support and maintenance of its Crown Duty Management System. A credible competitor when this requirement next returns to market would need the capability to maintain and support that specific system, with sufficient service capacity to provide continuity throughout the contract. The award went to Crown Computing Limited, a small and medium-sized enterprise, showing that a supplier of this scale was able to fulfil the requirement. The route used was a framework call-off, so relevant suppliers would also need access to an appropriate framework and the ability to compete for a selective call-off.

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Notice Information

Notice Title

Duty Management Software Support & Maintenance Provision

Notice Description

Provision and Support of Crown Duty Management System DMS from 1 September 2025 to 31 August 2026

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-eead614f-7448-4e76-8c29-bea2184f7f4a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/49da636a-8e18-4698-adef-fbf22de22ba5
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48100000 - Industry specific software package

Notice Value(s)

Tender Value
£74,835 Under £100K
Lots Value
Not specified
Awards Value
£74,835 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
28 Sep 20264 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Sep 20251 years ago
Contract Period
1 Sep 2025 - 31 Aug 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE POLICE AND CRIME COMMISSIONER FOR LINCOLNSHIRE
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LINCOLN
Postcode
LN2 2LT
Postcode Area
Lincoln
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF3 Lincolnshire
Small Region (ITL 3)
TLF30 Lincolnshire CC
Delivery Location
TLF East Midlands (England)
Local Authority
West Lindsey
Electoral Ward
Nettleham
Westminster Constituency
Gainsborough

Supplier Information

Number of Suppliers
1
Supplier Name

Crown Computing Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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