Award

CSU Service Desk - Digital Chatbot

MIDLANDS & LANCASHIRE C S U

This public procurement record has 1 release in its history.

Award

10 Jan 2023 at 11:37

Award Notice
Summary of the contracting process

The Midlands & Lancashire C S U has awarded a contract for the procurement of CSU Service Desk - Digital Chatbot services. The procurement method used was Competitive Quotation (below threshold), with the contract value amounting to £21,974. The contracting authority is located in Stoke-on-Trent, England. The contract period started on 11th October 2022 and ended on 25th October 2022.

This tender for digital services presents an opportunity for small and medium-sized enterprises (SMEs) in the IT services industry to grow their business. Businesses providing consulting, software development, Internet, and support services can compete for this contract. Digital Space Cloud Services Ltd was awarded the contract, highlighting the potential for technology companies to succeed in this procurement process.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

CSU Service Desk - Digital Chatbot

Notice Description

MLCSU - CSU Service Desk Digital Chatbot configuration and hosting

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-eefe193c-26ec-4da7-9c37-bb0d117c71fb
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/3704dd5c-738c-410d-9abc-74564649447c
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Competitive quotation (below threshold)
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£21,974 Under £100K
Lots Value
Not specified
Awards Value
£21,974 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
10 Jan 20233 years ago
Submission Deadline
9 Oct 2022Expired
Future Notice Date
Not specified
Award Date
10 Oct 20223 years ago
Contract Period
10 Oct 2022 - 25 Oct 2022 30 days
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MIDLANDS & LANCASHIRE C S U
Contact Name
Samantha Yates
Contact Email
samantha.yates6@nhs.net
Contact Phone
01782 872500

Buyer Location

Locality
STOKE ON TRENT
Postcode
B70 9LD
Post Town
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG37 Sandwell
Delivery Location
Not specified
Local Authority
Sandwell
Electoral Ward
West Bromwich Central
Westminster Constituency
West Bromwich

Supplier Information

Number of Suppliers
1
Supplier Name

DIGITAL SPACE CLOUD SERVICES

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-eefe193c-26ec-4da7-9c37-bb0d117c71fb-2023-01-10T11:37:18Z",
    "date": "2023-01-10T11:37:18Z",
    "ocid": "ocds-b5fd17-eefe193c-26ec-4da7-9c37-bb0d117c71fb",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "MLCSU - 910",
        "title": "CSU Service Desk - Digital Chatbot",
        "description": "MLCSU - CSU Service Desk Digital Chatbot configuration and hosting",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "72000000",
            "description": "IT services: consulting, software development, Internet and support"
        },
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "postalCode": "st4 4lx"
                    }
                ]
            }
        ],
        "value": {
            "amount": 21974,
            "currency": "GBP"
        },
        "procurementMethod": "limited",
        "procurementMethodDetails": "Competitive quotation (below threshold)",
        "tenderPeriod": {
            "endDate": "2022-10-10T00:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2022-10-11T00:00:00+01:00",
            "endDate": "2022-10-25T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services"
    },
    "parties": [
        {
            "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/Z8SP6u4v",
            "name": "Midlands & Lancashire C S U",
            "identifier": {
                "legalName": "Midlands & Lancashire C S U",
                "scheme": "GB-SRS",
                "id": "sid4gov.cabinetoffice.gov.uk/Z8SP6u4v"
            },
            "address": {
                "streetAddress": "Heron House,120 Grove Road",
                "locality": "STOKE ON TRENT",
                "postalCode": "B709LD",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Samantha Yates",
                "email": "samantha.yates6@nhs.net",
                "telephone": "01782 872500"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-COH-12308964",
            "name": "Digital Space Cloud Services Ltd",
            "identifier": {
                "legalName": "Digital Space Cloud Services Ltd",
                "scheme": "GB-COH",
                "id": "12308964"
            },
            "address": {
                "streetAddress": "Brunel Business Park Jessop Close, Northern Road Industrial Estate, Newark, England, NG24 2AG"
            },
            "details": {
                "scale": "sme",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-SRS-sid4gov.cabinetoffice.gov.uk/Z8SP6u4v",
        "name": "Midlands & Lancashire C S U"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-eefe193c-26ec-4da7-9c37-bb0d117c71fb-1",
            "status": "active",
            "date": "2022-10-11T00:00:00+01:00",
            "datePublished": "2023-01-10T11:37:18Z",
            "value": {
                "amount": 21974,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-COH-12308964",
                    "name": "Digital Space Cloud Services Ltd"
                }
            ],
            "contractPeriod": {
                "startDate": "2022-10-11T00:00:00+01:00",
                "endDate": "2022-10-25T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/3704dd5c-738c-410d-9abc-74564649447c",
                    "datePublished": "2023-01-10T11:37:18Z",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "documentType": "contractSigned",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/Attachment/4852d122-0fb5-48d5-9406-71b7d9a048f2",
                    "format": "application/pdf"
                }
            ]
        }
    ]
}