Award

Framework Agreement for Additional Processing Capacity for the Council's Assessment and Awards Team based within Transactional and Customer Services

DURHAM COUNTY COUNCIL

This public procurement record has 3 releases in its history.

Award

22 Aug 2023 at 09:08

Award Notice
Tender

19 Apr 2023 at 08:51

Tender Notice
Tender

19 Apr 2023 at 08:44

Tender Notice
Summary of the contracting process

The Durham County Council has awarded a contract for a Framework Agreement for Additional Processing Capacity for the Council's Assessment and Awards Team in Financial and Insurance Services. The contract, valued at £500,000 GBP, was awarded to Capita Business Services Ltd, Civica UK Limited, and NEC Software Solutions UK Limited. The contract period runs from July 1, 2023, to June 30, 2027. The tender process was open, with a tender deadline of May 22, 2023, and the award was made on June 20, 2023.

This opportunity provides a chance for businesses in financial and insurance services to expand their operations by participating in the provision of additional processing capacity to the Council. SMEs are particularly suited to compete in this tender opportunity, with a focus on providing services related to Council Tax, Housing Benefit, and Council Tax Reduction in the North East region of the United Kingdom. The framework agreement offers a structured approach for suppliers to engage with the Council's services, creating further business growth prospects in the industry category of business services.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Start Free Trial Book a Demo
All Features Pricing

Notice Information

Notice Title

Framework Agreement for Additional Processing Capacity for the Council's Assessment and Awards Team based within Transactional and Customer Services

Notice Description

This framework agreement is for the provision of additional processing capacity for the Council's Assessment and Awards Service. The framework will provide offsite processing capacity to enable processing of work packages for Council Tax, Housing Benefit and Council Tax Reduction. This framework has been divided into the following Lots: Lot 1 Council Tax Lot 2 Housing Benefit and Council Tax Reduction Potential suppliers may submit a tender for one Lot or both Lots. Each Lot will be evaluated and awarded separately.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ef058b76-6fd2-4848-bac2-4770f8b0bad6
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/0ef3e507-b767-4eef-92ae-47a7a322e39b
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

66 - Financial and insurance services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

66000000 - Financial and insurance services

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
Not specified
Awards Value
£500,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
22 Aug 20232 years ago
Submission Deadline
22 May 2023Expired
Future Notice Date
Not specified
Award Date
19 Jun 20232 years ago
Contract Period
30 Jun 2023 - 30 Jun 2027 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DURHAM COUNTY COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
DURHAM
Postcode
DH1 5UL
Post Town
Durham
Country
England
Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC North East (England)
Local Authority
County Durham
Electoral Ward
Neville's Cross
Westminster Constituency
City of Durham

Supplier Information

Number of Suppliers
3
Supplier Names

CAPITA BUSINESS SERVICES

CIVICA

NEC SOFTWARE SOLUTIONS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-b5fd17-ef058b76-6fd2-4848-bac2-4770f8b0bad6-2023-08-22T10:08:04+01:00",
    "date": "2023-08-22T10:08:04+01:00",
    "ocid": "ocds-b5fd17-ef058b76-6fd2-4848-bac2-4770f8b0bad6",
    "language": "en",
    "initiationType": "tender",
    "tender": {
        "id": "DCC001-DN666452-63846689",
        "title": "Framework Agreement for Additional Processing Capacity for the Council's Assessment and Awards Team based within Transactional and Customer Services",
        "description": "This framework agreement is for the provision of additional processing capacity for the Council's Assessment and Awards Service. The framework will provide offsite processing capacity to enable processing of work packages for Council Tax, Housing Benefit and Council Tax Reduction. This framework has been divided into the following Lots: Lot 1 Council Tax Lot 2 Housing Benefit and Council Tax Reduction Potential suppliers may submit a tender for one Lot or both Lots. Each Lot will be evaluated and awarded separately.",
        "datePublished": "2023-04-19T09:44:40+01:00",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "66000000",
            "description": "Financial and insurance services"
        },
        "additionalClassifications": [
            {
                "scheme": "CPV",
                "id": "79000000",
                "description": "Business services: law, marketing, consulting, recruitment, printing and security"
            }
        ],
        "items": [
            {
                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "North East",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "North East",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "North East",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amount": 500000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Open procedure",
        "tenderPeriod": {
            "endDate": "2023-05-22T12:00:00+01:00"
        },
        "contractPeriod": {
            "startDate": "2023-07-01T00:00:00+01:00",
            "endDate": "2027-06-30T23:59:59+01:00"
        },
        "suitability": {
            "sme": true,
            "vcse": false
        },
        "mainProcurementCategory": "services",
        "documents": [
            {
                "id": "1",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/8a5dd242-e5cf-43e1-b8c1-88e2370ad5fd",
                "datePublished": "2023-04-19T09:44:40+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "2",
                "documentType": "tenderNotice",
                "description": "Opportunity notice on Contracts Finder",
                "url": "https://www.contractsfinder.service.gov.uk/Notice/b4c59ff1-b740-4938-b371-ac623a03b3d8",
                "datePublished": "2023-04-19T09:44:40+01:00",
                "dateModified": "2023-04-19T09:51:22+01:00",
                "format": "text/html",
                "language": "en"
            },
            {
                "id": "3",
                "description": "Invitation to Tender Documents can be accessed via this link",
                "url": "https://procontract.due-north.com/Advert?advertId=e3ed7476-8ede-ed11-8121-005056b64545&fromProjectDashboard=True"
            }
        ]
    },
    "parties": [
        {
            "id": "GB-CFS-79727",
            "name": "Durham County Council",
            "identifier": {
                "legalName": "Durham County Council"
            },
            "address": {
                "streetAddress": "Durham County Council, County Hall",
                "locality": "Durham",
                "postalCode": "DH1 5UL",
                "countryName": "England"
            },
            "contactPoint": {
                "name": "Guy Aynsley",
                "email": "guy.aynsley@durham.gov.uk"
            },
            "details": {
                "url": "http://www.durham.gov.uk"
            },
            "roles": [
                "buyer"
            ]
        },
        {
            "id": "GB-CFS-190390",
            "name": "Capita Business Services Ltd",
            "identifier": {
                "legalName": "Capita Business Services Ltd"
            },
            "address": {
                "streetAddress": "65 Gresham Street, London, EC2V 7NQ"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-97753",
            "name": "Civica UK Limited",
            "identifier": {
                "legalName": "Civica UK Limited"
            },
            "address": {
                "streetAddress": "Southbank Central, 30 Stamford Street, London, SE1 9LQ"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        },
        {
            "id": "GB-CFS-234108",
            "name": "NEC Software Solutions UK Limited",
            "identifier": {
                "legalName": "NEC Software Solutions UK Limited"
            },
            "address": {
                "streetAddress": "BizSpace, 1st Floor, iMex Centre, 575-599 Maxted Road, Hemel Hempstead, Hertfordshire, HP2 7DX"
            },
            "details": {
                "scale": "large",
                "vcse": false
            },
            "roles": [
                "supplier"
            ]
        }
    ],
    "buyer": {
        "id": "GB-CFS-79727",
        "name": "Durham County Council"
    },
    "awards": [
        {
            "id": "ocds-b5fd17-ef058b76-6fd2-4848-bac2-4770f8b0bad6-1",
            "status": "active",
            "date": "2023-06-20T00:00:00+01:00",
            "datePublished": "2023-08-22T10:08:04+01:00",
            "value": {
                "amount": 500000,
                "currency": "GBP"
            },
            "suppliers": [
                {
                    "id": "GB-CFS-190390",
                    "name": "Capita Business Services Ltd"
                },
                {
                    "id": "GB-CFS-97753",
                    "name": "Civica UK Limited"
                },
                {
                    "id": "GB-CFS-234108",
                    "name": "NEC Software Solutions UK Limited"
                }
            ],
            "contractPeriod": {
                "startDate": "2023-07-01T00:00:00+01:00",
                "endDate": "2027-06-30T23:59:59+01:00"
            },
            "documents": [
                {
                    "id": "1",
                    "documentType": "awardNotice",
                    "description": "Awarded contract notice on Contracts Finder",
                    "url": "https://www.contractsfinder.service.gov.uk/Notice/0ef3e507-b767-4eef-92ae-47a7a322e39b",
                    "datePublished": "2023-08-22T10:08:04+01:00",
                    "format": "text/html",
                    "language": "en"
                },
                {
                    "id": "2",
                    "description": "Invitation to Tender Documents can be accessed via this link",
                    "url": "https://procontract.due-north.com/Advert?advertId=e3ed7476-8ede-ed11-8121-005056b64545&fromProjectDashboard=True"
                }
            ]
        }
    ]
}