Award

Mosaic Customer Segmentation and Engagement Services

STOCKTON-ON-TEES BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

16 Oct 2019 at 09:35

Summary of the contracting process

The procurement process for the "Mosaic Customer Segmentation and Engagement Services" contract was conducted by Stockton-on-Tees Borough Council, focusing on the software and information systems industry, specifically under the CPV classification of 48000000. The procurement method used was selective, and the contract was awarded following a call-off from a framework agreement. The tender period concluded on 5th August 2019, with the contract commencing on 9th September 2019 and running until 8th September 2021. The total contract value was £19,175, with the service to be delivered in the North East region of England.

This contract presents opportunities for businesses specialising in software services and information systems, particularly those experienced in public sector engagements. While the awarded supplier was Experian CIS Limited, other companies with capabilities in customer segmentation and engagement solutions could benefit from similar future tenders. Businesses that are agile in adapting their offerings to meet the specific needs of local councils will find themselves well-positioned to compete effectively in this domain.

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Notice Title

Mosaic Customer Segmentation and Engagement Services

Notice Description

This contract is to provide Stockton on Tees Borough Council with a valid license for Mosaic for Public Sector.

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ef7857d7-7fde-46a2-b129-94cd44105e4a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/744823d5-0b8b-4b07-b2b5-bade70ef7b2d
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£19,175 Under £100K
Lots Value
Not specified
Awards Value
£19,175 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
16 Oct 20196 years ago
Submission Deadline
5 Aug 2019Expired
Future Notice Date
Not specified
Award Date
1 Sep 20196 years ago
Contract Period
8 Sep 2019 - 8 Sep 2021 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
STOCKTON-ON-TEES BOROUGH COUNCIL
Contact Name
Margaret Hutchinson
Contact Email
m.hutchinson@stockton.gov.uk
Contact Phone
01642 528471

Buyer Location

Locality
STOCKTON-ON-TEES
Postcode
TS19 1SF
Post Town
Cleveland
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC3 Tees Valley
Small Region (ITL 3)
TLC31 Hartlepool and Stockton-on-Tees
Delivery Location
TLC North East (England)

Local Authority
Stockton-on-Tees
Electoral Ward
Stockton Town Centre
Westminster Constituency
Stockton North

Supplier Information

Number of Suppliers
1
Supplier Name

EXPERIAN CIS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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