Tender

HCC - 06/17 - The Provision of an Insurance Claims Handling System and a Risk Management Information System

ANY OF THE PROJECTS LISTED ON THE PORTAL

This public procurement record has 3 releases in its history.

TenderAmendment

10 Jul 2017 at 07:03

Tender Notice
TenderAmendment

10 Jul 2017 at 07:02

Tender Notice
Tender

10 Jul 2017 at 06:35

Tender Notice
Summary of the contracting process

The Hertfordshire County Council is currently undertaking a procurement process for "The Provision of an Insurance Claims Handling System and a Risk Management Information System". This project, classified under the software package and information systems industry category, is aimed at enhancing the management of the Council's insurance claims and risk management processes. The primary procurement stage is the tender phase, which is set to close on 7th August 2017. The contract is expected to commence on 1st December 2017 and will run until 30th November 2020, with an estimated total contract value of £275,000.

This opportunity could present significant growth potential for businesses, particularly those specialising in software solutions for insurance and risk management systems. Small and medium-sized enterprises (SMEs) with expertise in developing and implementing comprehensive software packages that can efficiently handle claims processing and risk management would be well-suited to compete. Additionally, businesses that offer ongoing support and training for their systems may find this contract particularly appealing, given the Council's requirement for a robust and flexible solution.

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Notice Information

Notice Title

HCC - 06/17 - The Provision of an Insurance Claims Handling System and a Risk Management Information System

Notice Description

Introduction Hertfordshire County Council (the "Council") is a large shire county in the south-east of England with a population of 1.2 million. Hertfordshire is a two-tier authority with 10 district and borough councils providing complementary local services to residents. The Council provides social care for adults and children, schools and education, public libraries, public health (from April 2013), highway and road maintenance, environmental services, trading standards and household waste sites as well as a fire and rescue service. Project Background Insurance The Insurance Section, situated within Herts Finance, is responsible for ensuring that the authority is adequately protected against its Key Financial risks by means of external or internal insurance policies. The section handles in excess of 3500 claims each financial year varying in value and complexity. An effective and flexible system is essential to the monitoring of Hertfordshire County Council's policies and to the recording and daily handling of the claims, financial liabilities and claims experiences incurred by the authority whilst undertaking duties and powers delegated to it. The Council currently requires insurance reports for a variety of purposes, including identifications of claim trends, risk management activities and facilitating reconciliation of the insurer's imprest accounts. Risk Management Information System (RMIS) The Performance and Risk Management team is situated within the Intelligence function. Responsibilities include the management of the risk management framework - providing a robust and consistent risk management approach and system and offering training and direct support to services; this includes the management and maintenance of the Risk Management Information System. The RMIS currently holds a large number of archived records and active risks with a total of some 1,530 risk records. This includes 35 active risks at a corporate level, a further 91 at a service level, and 159 at a programme/project level. It also holds key business information on the key business continuity plans for the organisation. The current RMIS has 415 active users, which are made up of the Council's employees and some partner organisations, with a further 87 inactive users. The Performance and Risk management team and other users regularly produce a variety of filtered reports from the current system to help management make more informed decisions about the key uncertainties affecting the organisation's future and to provide assurance on risk management practice. Additional information: Is a Recurrent Procurement Type? : No

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-ef8bc69d-2f42-4729-a415-f38fb601ec0a
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/19612125-1fa5-427e-afc9-e10abfaca99d
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

48300000 - Document creation, drawing, imaging, scheduling and productivity software package

48400000 - Business transaction and personal business software package

48600000 - Database and operating software package

48900000 - Miscellaneous software package and computer systems

Notice Value(s)

Tender Value
£275,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
10 Jul 20178 years ago
Submission Deadline
7 Aug 2017Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Dec 2017 - 30 Nov 2020 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Not Specified
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ANY OF THE PROJECTS LISTED ON THE PORTAL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HERTFORDSHIRE
Postcode
SG13 8DE
Post Town
Stevenage
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH2 Bedfordshire and Hertfordshire
Small Region (ITL 3)
TLH26 North and East Hertfordshire
Delivery Location
Not specified
Local Authority
East Hertfordshire
Electoral Ward
Hertford Castle
Westminster Constituency
Hertford and Stortford

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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