Notice Information
Notice Title
Public enquiries call handling contingency service
Notice Description
A call-off contract to assist with public enquiries. during periods of high call volumes
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-b5fd17-f05fbb33-ca98-47b3-bc5d-2d445e9eee8c
- Publication Source
- Contracts Finder
- Latest Notice
- https://www.contractsfinder.service.gov.uk/Notice/784f4e9b-46dd-4d48-ad2f-b789fa9b2dfe
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Restricted procedure
- Tender Suitability
- SME, VCSE
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79512000 - Call centre
Notice Value(s)
- Tender Value
- £33,350 Under £100K
- Lots Value
- Not specified
- Awards Value
- £33,350 Under £100K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 9 Aug 20232 years ago
- Submission Deadline
- 1 Jan 2023Expired
- Future Notice Date
- Not specified
- Award Date
- 12 Jul 20232 years ago
- Contract Period
- 31 Jul 2023 - 30 Jun 2025 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Not Specified
- Awards Status
- Active
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- OFQUAL
- Contact Name
- Available with D3 Tenders Premium →
- Contact Email
- Available with D3 Tenders Premium →
- Contact Phone
- Available with D3 Tenders Premium →
Buyer Location
- Locality
- COVENTRY
- Postcode
- CV1 3BH
- Post Town
- Coventry
- Country
- England
-
- Major Region (ITL 1)
- TLG West Midlands (England)
- Basic Region (ITL 2)
- TLG3 West Midlands
- Small Region (ITL 3)
- TLG33 Coventry
- Delivery Location
- TLG West Midlands (England)
-
- Local Authority
- Coventry
- Electoral Ward
- Sherbourne
- Westminster Constituency
- Coventry North West
Further Information
Notice Documents
-
https://www.contractsfinder.service.gov.uk/Notice/784f4e9b-46dd-4d48-ad2f-b789fa9b2dfe
9th August 2023 - Awarded contract notice on Contracts Finder -
https://www.mytenders.co.uk/search/show/search_view.aspx?ID=AUG166885
NOTE: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at the link provided.
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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