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Desk and Visitor Management Services

Suffolk County Council

This public procurement record has 1 release in its history.

Award

18 Sep 2026 at 10:32

Award Notice
Summary of the contracting process

Suffolk County Council procured a cloud-based workspace and resource booking platform, together with associated services, to manage bookings for rooms, desks and visitors. This is an IT software and support requirement, classified under CPV 72000000 (IT services, including consulting, software development, internet and support). Delivery is for the council’s operations in the East of England, with the buyer based in Ipswich. The requirement covers both the technology platform and the services needed to support its use for workplace and visitor management. It is relevant to suppliers providing cloud booking software, workspace management systems, visitor management tools, implementation support, software configuration, integrations, user support and related IT services.

The procurement has been awarded and the tender is complete. Suffolk County Council made the award to Cloud Booking Ltd on 17 September 2026, for £110,000. The contract period runs from 1 October 2026 to 30 September 2029. It was a selective procurement using a call-off from the G-Cloud 14 Framework Agreement (RM1557.14), rather than a standalone open competition. The requirement was identified as suitable for small and medium-sized enterprises. The award covers the cloud-based workspace and resource booking platform and associated services for managing rooms, desks and visitors. The published outcome records Cloud Booking Ltd as the single supplier and gives the award value as £110,000 including the stated currency of GBP.

This award demonstrates a defined public-sector demand for cloud software that brings room, desk and visitor bookings into one managed platform. Suppliers competing for similar work should be able to provide a reliable booking system, secure cloud hosting, configurable workplace and visitor workflows, and straightforward administration for a public-sector customer. Credibility will also depend on practical implementation and onboarding capability, integration with relevant workplace or identity systems, user support, service management and ongoing technical assistance. The buyer’s selection of an SME supplier shows that a specialist smaller provider can meet this type of requirement. Experience delivering comparable booking or workplace management platforms, supported by clear service performance and customer references, would strengthen a future proposition through the relevant framework route.

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Notice Information

Notice Title

Desk and Visitor Management Services

Notice Description

Previously awarded. Published here for transparency purposes. Awarded Call-Off Contract for the G-Cloud 14 Framework Agreement (RM1557.14), for the supply of Cloud-based solution and associated services for a workspace and resource booking platform used to manage bookings for rooms, desks and visitors.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f1096872-66ea-4ac6-b248-cd55f811c1a7
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/24f4e5b5-cdb3-4db5-b9ce-9c642ce504cc
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£110,000 £100K-£500K
Lots Value
Not specified
Awards Value
£110,000 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
18 Sep 20262 weeks ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
17 Sep 20262 weeks ago
Contract Period
1 Oct 2026 - 30 Sep 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Suffolk County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
IPSWICH
Postcode
IP1 2BX
Postcode Area
Ipswich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH6 Suffolk
Small Region (ITL 3)
TLH62 Ipswich
Delivery Location
Not specified
Local Authority
Ipswich
Electoral Ward
Gipping
Westminster Constituency
Ipswich

Supplier Information

Number of Suppliers
1
Supplier Name

Cloud Booking Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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