Award

Continuation of Corporate Performance Risk Management System via CCS RM1557.14 G-Cloud 14 framework Lot 2 Cloud Software

SOUTHEND-ON-SEA BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

12 May 2026 at 10:08

Award Notice
Summary of the contracting process

Southend City Council has awarded a contract for the continued provision of a Corporate Performance and Risk Management System through the CCS RM1557.14 G-Cloud 14 framework. The procurement was conducted through a selective method, specifically a call-off from a framework agreement. The contract, valued at £77,250, will commence on 1st August 2026 and conclude on 31st July 2028, with an initial period of 24 months and an optional extension of 12 months. The project management software package, classified under CPV code 48331000, is intended to serve Southend-on-sea Borough Council, particularly for enterprise performance, risk management, and related services at their Civic Centre in Southend-on-Sea, England.

This tender presents significant opportunities for businesses specialising in software development, particularly those with expertise in business intelligence, office automation, and project management solutions. The anticipated project scope includes enhancements such as dashboards, reporting, data analytics, as well as system automation capabilities, aligning well with suppliers like IDEAGEN TECHNOLOGY LTD, a large-scale enterprise selected as the supplier. Ideal contenders for future opportunities would be businesses capable of delivering comprehensive software solutions that comply with UK GDPR and meet public sector accessibility regulations, thereby catering efficiently to Southend City Council's diverse operational needs.

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Notice Information

Notice Title

Continuation of Corporate Performance Risk Management System via CCS RM1557.14 G-Cloud 14 framework Lot 2 Cloud Software

Notice Description

Southend City Council is seeking to procure a Corporate Performance and Risk Management System (currently Pentana Risk) that can provide the following functions: * performance management * risk management * internal audit * reporting * dashboards * manage and monitor information. * case management for complaints, Subject Access Requests (SARs), Freedom of Information (FOI) requests and Data Protection (breaches and queries) The system is to be used by all council directorates and service areas and at all levels to assist with decision-making and the achievement of organisational aims and objectives. Technical support and system maintenance will be covered by the budget stated in this contract. The council's current system has over 150 users. This includes 'super users' who require a higher level of training than standard users. They will provide basic training to other users so they can access the items they need. The Policy and Performance Team will act as the council's internal support team, liaising directly with the supplier, sharing relevant updates to system users, providing internal training and dealing with administrative tasks. A Service Level Agreement is in place with South Essex Homes to use the system. The new system must: * be able to monitor and manage performance, risks and audits. * be a case management and project management tool, including milestones. * have search, reporting and dashboard functionality. * be easy to use at all levels, including data entry, monitoring and administration. * run at a good speed * be a web-based product available 24/7. * be fully functional at all times during the contract. * be set up so it can be managed by the Policy and Performance Team * have automation with getting data in and out of the system. * have automation within the system, including 'RAG status' and 'trees' with progress. * be able to automate and schedule emails from the system. * have API connections with other systems. * have graphs and trend and forecasting functions. * have a large number of users available, with different levels of access, to own, edit and view selected items, preferably customable. * be accessible for South Essex Homes users. * be single sign-on * be UK GDPR (General Data Protection Regulation) compliant. * have deletion capability for data retention, preferably automatic with a manual override. * have a system back-up and recovery plan. * be branded with the council's logo and branding. * be able to link to benchmarking data, to be used within reporting and dashboards. * ability to upload documents, add comments/notes and create custom fields for data. * Meets Public Sector Bodies Accessibility Regulations (PSBAR) * Provides one-off, introductory training, which may be delivered in person or online, with support materials on using and maintaining the system. Additional information: The initial contract period is 24 months and has one optional extension of 12 months. Maximum duration is 36 months.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f136a944-f13a-4521-bcb9-f229437e9a1e
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/870ae89a-8424-45f6-9c58-295a8fa5ff62
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Goods
Procurement Method
Selective
Procurement Method Details
Call-off from a framework agreement
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48331000 - Project management software package

48482000 - Business intelligence software package

48920000 - Office automation software package

Notice Value(s)

Tender Value
£77,250 Under £100K
Lots Value
Not specified
Awards Value
£77,250 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
12 May 20262 days ago
Submission Deadline
3 Mar 2026Expired
Future Notice Date
Not specified
Award Date
15 Apr 20264 weeks ago
Contract Period
31 Jul 2026 - 31 Jul 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
SOUTHEND-ON-SEA BOROUGH COUNCIL
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOUTHEND-ON-SEA
Postcode
SS2 6EN
Post Town
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
Not specified
Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
1
Supplier Name

IDEAGEN TECHNOLOGY

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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