Award

Customer Feedback System

VIVID

This public procurement record has 1 release in its history.

Award

01 Aug 2022 at 09:51

Award Notice
Summary of the contracting process

The procurement process involves VIVID, a buyer based in Portsmouth, England, which has awarded a contract for the development and support of a Customer Feedback System. This contract, valued at £131,040, falls under the industry category of Communication and multimedia software package. The procurement method used was a direct award, and the contract period spans from August 1, 2022, to July 31, 2024. The tender period closed on July 28, 2022, marking the key date in this process.

This tender presents valuable opportunities for businesses, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) that specialise in software development and customer support services. Companies with a strong focus on customer feedback systems and multimedia software solutions would be especially well-suited to compete for similar contracts, enabling them to expand their market presence and strengthen client relations through enhanced service offerings.

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Notice Information

Notice Title

Customer Feedback System

Notice Description

Provision & Support for Customer Feedback system

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-b5fd17-f279d73a-9899-4325-b3c1-9fbf335925f8
Publication Source
Contracts Finder
Latest Notice
https://www.contractsfinder.service.gov.uk/Notice/ade60c29-5d1f-43a5-9292-2ab4b4745cd7
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME, VCSE
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48500000 - Communication and multimedia software package

Notice Value(s)

Tender Value
£131,040 £100K-£500K
Lots Value
Not specified
Awards Value
£131,040 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
1 Aug 20223 years ago
Submission Deadline
28 Jul 2022Expired
Future Notice Date
Not specified
Award Date
28 Jul 20223 years ago
Contract Period
31 Jul 2022 - 31 Jul 2024 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
VIVID
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PORTSMOUTH
Postcode
PO2 8HB
Post Town
Portsmouth
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ31 Portsmouth
Delivery Location
TLC North East (England), TLD North West (England), TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England)
Local Authority
Portsmouth
Electoral Ward
Nelson
Westminster Constituency
Portsmouth North

Supplier Information

Number of Suppliers
1
Supplier Name

RAPIDE COMMUNICATION

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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